Friends of the Elderly Malvern Day Care

The Lodge, 148 Graham Road, Malvern, WR14 2JW
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9.8 24 Reviews
  • Friends of the Elderly Malvern Day Care, Malvern
Friends of the Elderly Malvern Day Care in Worcestershire offers person-centred day care for people living with dementia.

There is a wide range of activities to stimulate people both socially and mentally and staff encourage people attending the centre to learn new skills.

At lunchtime, a two-course meal is provided and there are also refreshments throughout the day.

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Care Provided by Friends of the Elderly Malvern Day Care

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Dementia
  • Older Person Care

Good to Know

  • Person in charge
  • Shirley Bradley (Day Care Manager Worcestershire)
  • Admission Criteria
    • Younger service users may be accepted subject to assesment
    • Ages 65+

Funding & Fees Guide for Friends of the Elderly Malvern Day Care

  • Prices

  • £83 per day

  • Please contact the day care to discuss half day options and for further details.

Facilities

  • Activities
  • Gardens

Friends of the Elderly Malvern Day Care Reviews (24)

Total of 24, showing 21-24
9.8

Friends of the Elderly Malvern Day Care has a Review Score of 9.8 (9.752) out of 10, based on 11 reviews in the last 2 years. Over all time Friends of the Elderly Malvern Day Care has 24 reviews.

Overall Experience

  • 22
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Date Published

24
2
5
11
13

Review from K M (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother had been going to Friends of the Elderly Day Care for nearly 2 years and enjoyed it very much, the girls who helped us do the most fantastic job, so kind, caring and always welcoming. Mum always came away much brighter than she went in, the girls made her most welcome. I can't thank them
enough.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Malvern Day Care

Thank you for your very kind words. We really enjoyed your mum's company and she is missed by all of us.


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Review from Sonia R (Wife of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Day care is wonderful and Malvern Day Care do a marvellous job in looking after my husband who suffers from Lewy Body Dementia and Parkinsons. We have been married for 53 years and had never been apart so the move to day care was a very big step for both of us. With the patience and dedication of the
team, after six months, I am pleased to say that my husband is now doing a full day and enjoys going. He comes home happy and stimulated so well done Malvern Day Care.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Malvern Day Care

Thank you so much for your kind comments, we have all enjoyed getting to know him over the past six months.


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Review from Karen H (Daughter of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been going to the day centre for a couple of months and it has made a real difference. He really enjoys his day with everyone. I cannot praise the ladies highly enough, the level of care is second to none. My Dad is in his 90’s with dementia and speech and hearing difficulties but he really
feels a part of everything.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Malvern Day Care

Thank you for your kind comments. We truly appreciate it!


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Review from Malcolm W (Husband of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I trust the Lodge day centre implicitly.
The care for my wife is excellent.
Brilliant.

Reply from Shirley Bradley, Manager at Friends of the Elderly Malvern Day Care

Thank you for your kind review, your comments are truly appreciated.


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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Friends of the Elderly Malvern Day Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Friends of the Elderly Malvern Day Care is calculated as follows: ( (95 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 121 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Friends of the Elderly Malvern Day Care is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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Awards / Recognitions (2)

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