Friends of the Elderly Kidderminster Day Care

The Fred Bennett Centre, George Street, Kidderminster DY10 1PX
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9.9 16 Reviews
  • Friends of the Elderly Kidderminster Day Care, Kidderminster
Friends of the Elderly Kidderminster Day Care in Worcestershire is a specialist dementia centre offering personalised care and support.

The centre is safe, secure and homely and offers a wide range of activities designed to stimulate and entertain. Many of these are interactive such as quizzes, exercise and reminiscence sessions.

There is also a relaxing, quiet room, a lounge/ dining room and a kitchen/ laundry area.

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Care Provided by Friends of the Elderly Kidderminster Day Care

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Dementia
  • Older Person Care

Good to Know

  • Person in charge
  • Shirley Bradley (Manager)
  • Admission Criteria
    • Younger service users may be accepted subject to assessment
    • Ages 65+

Funding & Fees Guide for Friends of the Elderly Kidderminster Day Care

  • Prices

  • £78.25 per day.


  • Please contact the day care to discuss half day options and for further details.

Facilities

  • Activities

Friends of the Elderly Kidderminster Day Care Reviews (16)

9.9

Friends of the Elderly Kidderminster Day Care has a Review Score of 9.9 (9.864) out of 10, based on 8 reviews in the last 2 years. Over all time Friends of the Elderly Kidderminster Day Care has 16 reviews.

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Review from S G (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. They looked after my mom to the highest of standards. Mom had all her needs met with she attended her session. Very professional and empathetic to all service users and their family members. Lovely bunch of angels who do an amazing job. "Keep up the good work ladies"

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you so much, what a lovely review of our service and our wonderful staff team.


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Review from Julie N (Wife of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been attending the day centre for nearly 12 months. The care he receives is excellent. The staff are warm and friendly and treat him and other service users with the upmost respect and dignity. I can't thank and praise them enough for the work they do.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you for your lovely review; we really appreciate it.


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Review from Chris D (Wife of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

"Dementia" - the loneliest, unsupported disease overlooked by an allegedly civilised country.
We found F of the Elderly at Kidderminster 12 months ago. Our taster session - sufferer walked in and immediately even with severe mixed Alzheimer's settled in. Without a doubt I was comfortable he'd found
his second home.
He was happy and I was not least relieved to find respite. We have never looked back and happy in the knowledge he is safe, fed, watered and looks forward to his visit.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you for your comments, it is a pleasure to support him.


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Review from Dawn W (Friend of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so nice and refreshing to drop my friend of at this day centre. The staff are all so kind and caring and my friend who has Dementia looks forward to going. They make me feel included as well and I always get a run down of the daily activities she has engaged in. I would highly recommend this day
centre and the attentive staff. How lovely for the people of Kidderminster to have this on their doorstep.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you so much for your lovely review, we really appreciate it!


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Review from Debbie L (Friend of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are really nice, patient and kind. The facilities are very clean, conveniently located and functional.
The activities they offer are very engaging and realistic to the person using this service.
They always provide feedback on how the day has gone and they are always very understanding.
They always go above and beyond for the client.
I have had clients who had used different services over the years and this one is an exceptional day service, which I would highly recommend.

Reply from Jessica Dean, Head of Marketing and Communications at Friends of the Elderly Kidderminster Day Care

Thank you for taking the time to review our Kidderminster Day Care service, we really appreciate it.


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Review from W B (Daughter of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always confident Dad will be looked after in a caring and professional manner. There is a great sense of fun between the staff and the clients which makes it an enjoyable experience for both clients and carers. The activities provided offer stimulation to the clients and I have personally witnessed
my dad's involvement. Staff monitor clients during the day reporting back any concerns to the camera in respect of behaviour comma eating concerns and health issues full stop we feel that staff always go the extra mile.

Reply from Jessica Dean, Head of Marketing and Communications at Friends of the Elderly Kidderminster Day Care

Thank you for your kind review, it is greatly appreciated.


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Review from Mary B (Wife of Resident) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff very helpful and understanding of my husband's deteriorating health condition; they have always been supportive of my own health needs. They have always been cheerful and provided a variety of entertainment for the residents. My husband has always appeared settled during his time
there and enjoys the entertainment and food provided. This period has given me a little more time before he needs full-time care.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you so much for your kind comments; it is always lovely to hear that we are doing a good job.


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Review from David G (Husband of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always happy and cheery with service users as well as with those who bring them. I feel that the best testament to service that can be given is that my wife couldn't wait to go and was always happy and smiling on arrival there.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you so much for your lovely review, it was a pleasure to support your wife in our daycare service.


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Review from F B (Wife of Resident) assisted by family/friend published on 19 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband went to the Friends of the Elderly in Kidderminster, he was met with smiles and kind greetings and this has continued daily. He is looked after by a caring, committed team of staff. This gives his wife time to herself to do jobs that need doing without any worry about him.

Reply from Shirley Bradley, Head of Day Care Services at Friends of the Elderly Kidderminster Day Care

Thank you for kind words, we really appreciate it.


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Review from K S (Wife of Resident) published on 18 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been attending the care centre for the last four years. He loves it and the staff. They have plenty of activities. They are kind, and caring and treat him with dignity. I would definitely recommend this daycare centre.

Reply from Shirley Bradley, Head of Day Care Services at Friends of the Elderly Kidderminster Day Care

Thank you so much for your kind comments, we really appreciate I and we love having him with us in the day centre.


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Review from Jeremy T (Son of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great team at Friends of the Elderly Kidderminster. My mum is 90 with dementia and loves it there. When we arrive on Tuesday mornings, they treat her like their own mother. Lots of love but, just as importantly, dignity.

Reply from Shirley Bradley, Head of Day Care Services at Friends of the Elderly Kidderminster Day Care

Thank you for your lovely review of the service. Your mum is such a pleasure to have in the day centre and we truly enjoy her company.


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Review from Julie H (Daughter of Resident) published on 19 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum used this service before going into a care home. I found the staff wonderful with both myself and the care of my mum. My mum loved coming here and looked forward to her daycare which she didn't see as care but rather a social club. It was a sad day when I could no longer use the service for mum
and myself. Would recommend to anyone who is struggling to find somewhere where their loved ones enjoy daily life and feel protected and safe.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you, Julie. We are so pleased your mum enjoyed her 'club', and we really appreciate your kind comments. Shirley, Jeanette and team.


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Review from A T (Husband of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the overall care given to the elderly using the day care is second to none. The rooms are very clean and welcoming. The food provided is very good. If you want to talk about the care given, it is excellent. I would recommend this service to anybody who needs this service.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you so much, we appreciate your kind words about our service.


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Review from Janet H (Ex Family Member) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband has attended Friends of the Elderly regularly since April 17 (after previously attending various other day centres and care homes). It is our opinion that the standards of service and care exceed anything that could be reasonably expected of them, in fact, the service has been "second
to none". Staff are consistently friendly, patient and attentive even when tried to the absolute limits (which is very frequent). The centre is very professionally run in my opinion. He loves attending Friends of the Elderly and hopes to continue to do so. (Neither of us has a reason to change this.) As his carer, I have absolute confidence each time I deliver him to the centre that he will be well looked after whatever difficulties may arise on that particular day. Quite a tall order bearing in mind that almost all attendees suffer from dementia.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you for your kind words. They are very much appreciated.


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Review from Tracey R (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been going to Friends of the Elderly for the past 18 months. She settled straight away. She loves to go, they do lots of activities as a group, they have entertainment, lots of different visitors bringing a variety of different items to interact with everyone there. The staff are all very
professional, dedicated, committed, caring, thoughtful, considerate and kind people who go above and beyond to care for my mom. She is extremely happy there and always safe.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you so much for your very kind comments, the team will be delighted to read them.


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Review from Jane D (Husband of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband attended two days a week for two years and loved every minute of his time there. There was a happy caring atmosphere and clients and visitors were always made welcome. There were varied activities, singing, quizzes and other activities. The food was very good and I can genuinely recommend
Kidderminster Day Care in every respect.

Reply from Shirley Bradley, Service Manager at Friends of the Elderly Kidderminster Day Care

Thank you for your lovely review, we were privileged to support such a wonderful gentleman.


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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Friends of the Elderly Kidderminster Day Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Friends of the Elderly Kidderminster Day Care is calculated as follows: ( (76 Excellents x 5) + (12 Goods x 4) ) ÷ 88 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Friends of the Elderly Kidderminster Day Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

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