A flexible fees structure means that guests can visit from an hour to a whole day and individual packages can be arranged. As a charity they are able to offer very competitive rates. A day session rate is charged for a visit which is 3 hours or over. For shorter visits they charge an hourly rate. For up to date charges please contact the Hub.
Please come and see the Hub for yourself, have a coffee and meet the team to ask questions. If it’s difficult to visit they are happy to come and see you. Contact the team for more information.
Secret Garden Day Care has a Review Score of 9.8 (9.833) out of 10, based on 19 reviews in the last 2 years. Over all time Secret Garden Day Care has 27 reviews.
Review from K S (Wife of Resident) published on 10 March 2022
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Clive P (Resident) published on 8 March 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from P B (Resident) published on 8 March 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from Katherine P (Civil Partner of Resident) published on 8 March 2022
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Roger B (Resident) published on 7 March 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Julie G (Daughter of Resident) published on 16 July 2021
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Jean B (Wife of Resident) published on 22 June 2021
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
The Review Score of 9.8 (9.833) out of 10 for Secret Garden Day Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Secret Garden Day Care is calculated as follows: ( (178 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 209 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)
The 5 points relating to the number of Positive Reviews for Secret Garden Day Care is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Day Care Manager
Mark became manager of the Secret Garden Hub in September 2017 after joining the team six months earlier.
Mark had a varied career before settling in the care sector. He has worked in local insurance, aviation and computer support firms before reassessing and retraining. The motivation to change was influenced by his Granny; she got dementia and her care was shockingly bad. When Mark visited her he found he was not only entertaining her but also the other residents. Her influence still stays with Mark particularly when planning activities at the Hub and always ensuring nothing is patronising; “Our guests are adults and we treat them as such”.
Mark has completed his Level 5 in Health and Social Care, in addition to CPCAB Level 2 Certificate in Counselling Skills and a Dementia Link Leader.
What does Mark particularly value about working at the Hub? “You are always learning. I love history and I am always learning about the past by people who have lived through it.” “I’m proud that we have made the Hub a success, it’s brilliant to be able to help so many people and their families; when people come to the Secret Garden their families become part of the Hub too.”
Outside of work Mark spends his time with his family, their dog and renovating their house!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Secret Garden Day Care to verify any information. View our terms and conditions. Secret Garden Day Care has a Platinum Service – more info.
