Kimbrose Club - Day Support Centre Reviews (4)
Kimbrose Club - Day Support Centre has a Review Score of 9.5 (9.477) out of 10, based on 4 reviews in the last 2 years. Over all time Kimbrose Club - Day Support Centre has 4 reviews.
Review from Diana H (Wife of Resident) published on 18 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
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Safety / Security
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Value for Money
Review from Wendy H (Daughter of Resident) published on 6 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kerry-Ann Lees, Day Services Manager at Kimbrose Club - Day Support Centre
Thank you Wendy for taking the time to review us and your kind words.
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Value for Money
Review from Penny R (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kerry-Ann Lees, Day Services Manager at Kimbrose Club - Day Support Centre
Thank you for taking the time to review us. We take pride in making our club members feel welcome and work hard to offer a range of activities to meet a variety of needs.
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Review from Chris S (Husband of Resident) published on 31 July 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kerry-Ann Lees, Day Services Manager at Kimbrose Club - Day Support Centre
Thank you so much for your kind words and for taking the time to review us. We know how important it is for full-time carers to have time to themselves, and we pride ourselves on building good relationships and growing with all our club members as their needs change. Giving peace of mind to carers and loved ones.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review Score Change Log
Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes
Overview of Review Score
The Review Score of 9.5 (9.477) out of 10 for Kimbrose Club - Day Support Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Kimbrose Club - Day Support Centre is calculated as follows: ( (43 Excellents x 5) + (1 Goods x 4) ) ÷ 44 Ratings = 4.977
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)
The 5 points relating to the number of Positive Reviews for Kimbrose Club - Day Support Centre is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.
