Dell Rose Court

Northfields, Norwich NR4 7EL
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10 21 Reviews
  • Dell Rose Court, Norwich
Dell Rose Court is a comfortable and homely housing with care establishment, where residents have all their personal needs supported at the same time as having an independent lifestyle respected. All carers are highly-qualified and there is a great deal for residents to enjoy and experience, with the property set up to help individuals pursue an active and interesting lifestyle.

Retirement Village: No

Property Information: 48 Properties

On Site Care Staff 24/7: Yes

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Care Provided by Dell Rose Court

  • Type of Service
  • Privately Owned
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Meals Prepared On-site
  • Personal Care

Good to Know

  • Person in charge
  • Adina Burt (Manager)

Facilities

  • Bar/Café
  • Dining Room (residents only)
  • Gardens
  • Lounge

Dell Rose Court Reviews (21)

Total of 21, showing 21-21
10

Dell Rose Court has a Review Score of 10 (9.971) out of 10, based on 6 reviews in the last 2 years. Over all time Dell Rose Court has 21 reviews.

Overall Experience

  • 21
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Date Published

21
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6
15

Review from Jennifer W (Sister of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Dell Rose Court since October 2015, he is very disabled. He has had very good care from the carers working in Dell Rose Court and is very happy. All the carers are very pleasant and helpful. It is good for me to know he is in such good hands.

Reply from richard smith, marketing manager at Dell Rose Court

Thank you for your kind words about the care your brother is receiving at Dell Rose Court.


Facilities

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Treated with Dignity

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Value for Money

Current Review Score: 10.0 (9.971)

Overview of Review Score

The Review Score of 10 (9.971) out of 10 for Dell Rose Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Dell Rose Court is calculated as follows: ( (66 Excellents x 5) + (2 Goods x 4) ) ÷ 68 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Dell Rose Court is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Adina

Adina Burt

Job Title: Registered Manager

I have worked in Health and Social Care Sector for 30 years; working as a nurse and paramedic before moving into residential care. My career has been spent working with people and my motivation is to make a positive difference in an individual’s quality of life.


I became Manager at Springdale earlier in 2019 to take up a fantastic opportunity.


I am now excited about the opportunity I have at Dell Rose Court to enhance the experiences and outcomes of people living here and also to support the staff team to strive for excellence and provide high-quality care.


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