Weavers Court

Mount Street, Diss IP22 4QH
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10 27 Reviews
  • Weavers Court, Diss
Weavers Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised to requirements and organised with long-term well-being and satisfaction in mind.

Property Information: 51 Properties

On Site Care Staff 24/7: Yes

Community Alarm / Careline Service: Yes

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Care Provided by Weavers Court

  • Type of Service
  • Privately Owned
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Personal Care

Good to Know

  • Person in charge
  • Kirsty Forster (Manager)

Facilities

Weavers Court Reviews (27)

Total of 27, showing 21-27
10

Weavers Court has a Review Score of 10 (9.957) out of 10, based on 6 reviews in the last 2 years. Over all time Weavers Court has 27 reviews.

Overall Experience

  • 22
  • 2
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  • 0

Date Published

27
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0
6
21

Review from L S (Resident) assisted by family/friend published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Diligent, caring, helpful.

Reply from Richard Smith, Marketing Manager at Weavers Court

Thank you for your kind comments about the care and support at Weavers Court.


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Review from Katie T (Daughter-in-law of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law lived at Weavers Court for five years after sadly becoming a double amputee at 88 and having to move to Norfolk from Manchester. The entire team at Weaver's Court offered exemplary care, friendship and emotional support, and went to huge efforts to ensure she maintained her independence
and dignity. She felt part of a loving family and welcoming community. Their wonderful support and care allowed her to die at home surrounded by people she knew who cared for her with such kindness until the very end.

Reply from Richard Smith, Marketing Manager at Weavers Court

Thank you for your kind comments about the care and support your mother-in-law received at Weaver's Court and please accept our condolences for your loss.


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Review from Michele E (Daughter of Resident) published on 13 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Weavers Court for over 2 years now. She suffers from dementia. She was apprehensive at first but is now very settled there. She loves the fact she has her own flat and yet the staff come and give her all her meds twice a day and are on hand 24/7. That makes her feel independent
and yet safe.


I have found all the staff very helpful and courteous and my mother feels the same. She is treated with dignity, and frankly, we couldn't wish for better. I wish she would socialise there a bit more but that is her choice.


Reply from Richard Smith, Marketing Manager at Weavers Court

Thank you for your kind comments about the care and support your mother is receiving at Weaver's Court.


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Review from Daniel G (Nephew of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am constantly informed by my aunt that the staffing at the care home could be better. The standard of care at night is much better than during the day, where staff don't have much time to deal with each resident how they would like to treat them.
Otherwise, I am satisfied with my aunt's care. Corridors
and doorways could be enlarged to deal with wheelchair users better.

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Review from Jan T (Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming atmosphere, the care was structured to what I needed rather than what fitted in with others. Wasn't made to feel like I've got two heads - I suffer with mental health problems.
All the staff are kind and courteous.

Reply from Richard Smith, Marketing Manager at Weavers Court

Thank you for your kind comments about the care and support you've received at Weaver's Court.


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Treated with Dignity

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Review from Sue K (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Weavers Court for 2 months now and is very happy and settled.
She likes the fact that she has her own complete flat but the carers can come in and out whenever needed.
She is always talking about how lovely all the meals are in the dining room. There are a variety of different activities
in the afternoon.
I would recommend Weavers Court to anyone.

Reply from Richard Smith, Marketing Manager at Weavers Court

Thank you for your kind words about the care and support your mum is receiving at Weaver's Court - we're pleased she has settled well.


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Review from Edna (Son of Resident) assisted by family/friend published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since February 2014, although apprehensive at first I can honestly say this has been the best decision I could have made. Had I continued to live alone, I may not have bothered to get meals for myself. Here they are prepared for me and brought to me. For which I am very grateful.
My health may have suffered without this service. I am becoming increasingly dependent and the staff here are very attentive and treat me with dignity and respect and importantly with good behaviour.

Reply from Richard Smith, Marketing Manager at Weavers Court

Thanks for your kind words about the care and support you've received at Weavers Court.


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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Weavers Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Weavers Court is calculated as follows: ( (67 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 69 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Weavers Court is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

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Kirsty Forster

Job Title: Manager

Joined: 2021

I have worked in the care industry for over 20 years. I started my career as a care support worker, working mainly in residential care homes, and was supported and encouraged to step out of my comfort zone to move to a supervisory role as Deputy Manager at Weaver’s Court to embrace new challenges within Housing with Care. With Norse Care’s support, I have been able to develop my skills and knowledge and became the Manager of Weaver’s Court in January 2021. I am passionate about delivering high standards of care to the tenants living at Weaver’s Court and will continue to empower the staff at the scheme with their own personal development.


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