Barton Mews

Short Lane, Barton-under-Needwood, Burton-on-Trent DE13 8LB
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9.9 26 Reviews
  • Barton Mews, Burton-on-Trent
Barton Mews is an award-winning Extra Care facility, consisting of twenty-nine properties that have been purposely designed to improve the daily lifestyle and independence of older and vulnerable people.

Comfortable social environments and a flexible activity programme contribute to a friendly atmosphere, as does an on-site restaurant and bar.

Property Information: 29 Properties

On Site Care Staff 24/7: No

Community Alarm / Careline Service: Yes

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Care Provided by Barton Mews

  • Type of Service
  • Privately Owned
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Meals can be delivered to residents own homes

Good to Know

  • Person in charge
  • Elaine Greenway (Scheme Manager)

Facilities

  • Bar/Café
  • Close to Local shops
  • Dining Room (residents only)
  • Gardens
  • Guest Suite
  • Hairdressing
  • Hobby / Activities Room
  • Laundry Service
  • Library
  • Lift
  • Lounge
  • Pet Friendly (or by arrangement)
  • Restaurant (open to public)
  • Wheelchair Access

Barton Mews Reviews (26)

Total of 26, showing 1-20
9.9

Barton Mews has a Review Score of 9.9 (9.879) out of 10, based on 11 reviews in the last 2 years. Over all time Barton Mews has 26 reviews.

Overall Experience

  • 21
  • 5
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Date Published

26
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Review from C F (Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Mews is a very secure, clean and modern environment to live in.
The staff are very polite and caring which leads to a friendly, relaxed atmosphere and, without hesitation, I would recommend Barton Mews to family and friends.

Reply from Elaine Greenway, Home Manager at Barton Mews

Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.


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Review from David N (Nephew of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very lucky to have Barton Mews so close by because Barton Mews provides a standard of life to its residents that would simply not be possible in either their own or a fully provisions care home.
The concierges are brilliant, without them the whole place would not tick - literally, nothing is
too much trouble, they really do care.
The hotel-style offerings really help. To have the feel of your own home but with the security, support and importantly, community of Barton Mews around them is a fairly unique and helps make it a wonderful place.
Some of the apartments are bigger and better than others. At 15 years old, most of the apartments are ready for a little updating but this is the responsibility of the owners and not Barton Mews.
It is very important to highlight that Barton Mews would not work without the care providers who operate within but as a totally separate entity. The whole concept needs them in order to work and Forget Me Knot are, in particular, simply incredible.

Reply from Elaine Greenway, Home Manager at Barton Mews

Thank you so much for this lovely review, we really appreciate it. Your kind words will be passed on to the rest of the wonderful team.


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Review from Tena R (Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the first time I came to Barton Mews for an interview, I have been so happy. I was put at ease by the manager, who explained everything to me about Barton Mews. I was given a tour round and taken to speak to some residents who were at 'knit and natter'. I was made very welcome and offered a cup
of tea. I really felt that I would be very happy here. Since moving in I have been made welcome by staff and residents. I have made some lovely friends. The staff are so good.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thanks for your lovely review, I will ensure this gets passed on to all my staff.


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Review from Janet R (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was one of the first to move into Barton Mews. For six months she came every Thursday for the day, until the family home had to be sold. Within the next few weeks, it was hard to get her to leave. The staff were so wonderful, helping her to settle in and realise how wonderful the complex was and
still is. She arrived aged 80 years and thrived for years, loving her extended family, until at 92 years it was time for her to leave us. Only due to their standard of care and love for all their residents did we find out from them that the care package put in place by the hospital was not being delivered to cater for Mum's needs. Due to their liaison with us we were able to get this rectified, ensuring that Mum's final days were pain-free and happy, with a team who go that extra mile for all those in their care. If you are thinking of bringing a loved one to Barton Mews, be assured they will be cared for by the highest standard you could possibly wish for, from a team who you will come to think of as your extended family.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thanks for your lovely review, I will ensure this gets passed on to all my staff.


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Review from Richard B (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Mews has been a thoroughly excellent place for my parents to live when they were unable to carry on their independent lives in London. The quality of the service from management and concierge staff has been inevitably first-class over a number of years. Also, I would like to compliment the kitchen
and restaurant staff, altogether first-class.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thanks for your lovely review, I will ensure this gets passed on to all my staff.


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Review from Stuart M (Brother of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited friends in a number of these homes, all I can say is Barton Mews is quite outstanding, I cannot praise it enough.
The staff are always cheerful and helpful and cannot do enough to help the residents.
I have visited my sister at least twice every week and regularly had meals here so
this is a long-term observation.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thank you for leaving us such a lovely review. We are so pleased that you feel happy your family member is happy here at the Mews.


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Review from Gavin C (Son of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed from day one with the care and service provided by Barton Mews Care apartments. Not only has my mum settled in quickly but she has already found new friends in the other residents and the kind and caring staff that work tirelessly there. Nothing is too much trouble. My mum
feels safe, secure and happy. She is thoroughly enjoying the food available and the opportunities to socialise within the apartment's recreational spaces. Knowing that she has someone on call 24 hours a day gives us and Mum real peace of mind and we are so pleased that we picked Barton Mews for Mum to live in.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thank you for leaving us such a lovely review. We are so pleased that you are happy with your choice of Barton Mews.


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Review from J L (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Barton Mews Care Home are simply amazing. Their caring attitude really shows in how they treat the residents. They go above and beyond what is their job. Always having a chat and stimulating the residents. The manager and staff make you feel like we are all part of the family. So nice,
100%.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thank you for leaving us such a lovely review, we really appreciate it and your kind words will be passed on to the rest of the team.


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Review from J M (Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Barton Mews last December, I have been very happy. The apartment is excellent, and the staff have been more than helpful and always extremely kind. They say they are happy to work here. I would recommend Barton Mewa to anyone considering this type of accommodation.

Reply from Elaine Greenway, Home Manager at Barton Mews

Thank you for leaving us such a lovely review. We are so pleased that you are happy here at Barton Mews.


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Review from M T (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very positive and more than exceeded my expectations.

Reply from Elaine Greenway, Scheme Manager at Barton Mews

Thank you for leaving us such a lovely review, we really appreciate it and your kind words will be passed on to the rest of the team.


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Review from David T (Resident) assisted by family/friend published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I joined Shaw Healthcare at Barton Mews in April 2023. After 36 years in my own home, this was a big move for me but I am pleased to say it already feels like home! The team here are fantastic, very supportive and good company.

Reply from Elaine Greenway, Home Manager at Barton Mews

Thank you for leaving us such a kind review, we really appreciate it.


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Review from Suzanne G (Resident) published on 9 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class activities, staff are wonderful and nothing is too much trouble, helpful, kind and reliable. Rooms first class, warm and comfortable. The food is excellent, a pleasure to be here.

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Review from N B (Daughter of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have just moved into Barton Mews Care Home and our early impressions are excellent. From our first viewing of flats through to moving in, all staff have been wonderful, treating my parents with kindness and dignity. The culture established by the manager and team is clearly one of getting
to know residents well and understanding their different needs. There is a clear determination to move forward, following the limitations imposed by Covid, and to restart a programme of more activities and opportunities for residents to meet and interact. The facilities are immaculate and well-maintained. The meals in the restaurant smell delicious and staff going round to take meal orders in the mornings makes it so easy for residents to get the food they enjoy. Little things, like the figure of the soldier on the external wall to commemorate remembrance, really make the facility feel like part of the community. Above all, I am already totally confident that my parents will be safe, secure and well supported at the Mews which has removed a huge stress from my family.

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Review from R S (Daughter of Resident) published on 15 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Barton Mews to anyone looking for a home where they will be safe and genuinely cared for. The staff go the extra mile for all of the residents, especially in this year's hot summer. I can rest assured that my mum can live independently but with someone on hand if needed - 24/7. Thank
you, Barton Mews!

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Review from A W (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had lived independently until the age of 90 when she began to suffer with ill health and needed some help. She moved to Barton Mews at the age of 94 and it is the best thing we ever did. Although she moved away from her friends, she soon made new ones and participated in activities that she enjoyed.
I cannot speak highly enough of the staff who were always kind, caring, helpful and respectful particularly when mum came home after several bouts in hospital. They work exceptionally hard to provide a cheerful and happy environment.

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Review from Denise W (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's residence at Barton Mews, she has been looked after well by friendly caring staff. COVID has brought many problems for all of us but I felt mum was safe. Many thanks to all the staff.

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Review from J O (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care during the pandemic and before taking every step possible to keep everyone safe. The concierge team are always polite and helpful, nothing is too much trouble. Consistency is key, "Mum does not like change". (The problems for us arose when care went to an outside agency. We needed double
up calls which were difficult to accommodate initially).

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Review from Alyson L (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was extremely well cared for while at Barton Mews. The staff were always friendly and helpful. My mother was very happy there.

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Review from Audrey M (Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Mews is being refurbished at the moment. I have settled, happily, into my flat. I have it the way I want it and it is comfortable and warm. It is good to know that someone is available at all times and the staff are friendly and helpful. I look after myself and find the kitchen adequate for my
needs, though the high shelves can not be reached by me. There are few activities going on at the moment because of Covid but I'm impressed by the way we were protected from the virus making sure we were all safe from the beginning of lockdown.

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Review from A C (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We needed mum to move out of her bungalow into an extra care apartment to make life easier for her. She was also near to family in Barton Under Needwood. Staff always friendly and professional. Mum felt safe and happy at Barton Mews. Covid restrictions always adhered to. Activities ceased due to Covid
mum missed mixing with residents and activities.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Barton Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Barton Mews is calculated as follows: ( (119 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 132 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Barton Mews is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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Awards / Recognitions (3)

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Meet the Team (6)

Elaine

Elaine Greenway

Job Title: Scheme Manager

Joined: 2019

Elaine has worked in the Care Industry since May 2013


Rachel

Rachel Porteria

Job Title: Domestic Catering Assistant

Joined: 2019

Rachel joined in 2019 as a Domestic in the GP surgery and now works in the Mews as part of the catering team.


The Catering is committed to meeting all the needs of our residents and producing a wonderfully tempting array of food which everyone enjoys. The team uses as much fresh produce as possible and the menu is changed to reflect the seasons. The catering team work well in providing everything the residents and service users need, often whipping up tasty cakes or feasts for any kind of celebration. The team are always open to feedback from staff and residents and will work hard to make sure our residents feel listened to. The team are passionate about the food they produce


Margaret

Margaret Stanley

Job Title: Domestic Assistant

Joined: 2013

Margaret joined in 2013 as a Domestic in the GP surgery but is now a Domestic in the Mews, Margaret also covers in the laundry when needed.


Tracy

Tracy Vernon

Job Title: Domestic Assistant

Joined: 2007

Tracy one of the longest members of staff and currently works 24 hours a week as laundry assistant, Tracy takes pride in ensuring all the cottage wing laundry is washed, dried and ironed, Tracy is happy to help out in other areas of the scheme if needed whether it be domestic or kitchen.


Jane

Jane Spurrier

Job Title: Senior Cook

Joined: 2015

June works closely with the nursing staff to make sure that any prescribed diets, including all texture modified diets are maintained and that the residents enjoy them, everything has been thoughtfully prepared and beautifully cooked. June has recently dropped down to 3 days a week and is hoping to retire at the end of this year.


Julie

Julie Davis

Job Title: Domestic

Joined: 2007

Julie joined Barton Mews in October 2007 as a Domestic, Julie currently works 21 hours and takes pride in her work, Julie ensures that the Cottage Wing is clean and tidy whilst using the correct products. Julie previously worked in the former Cottage Hospital


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