Retirement Village: Yes
Tenures: Ownership
Property Information: 152 Properties
On Site Care Staff 24/7: Yes
Care Provided By: Joseph Rowntree Housing Trust
Community Alarm / Careline Service: Yes
Other Care Provided: Personal care
Please contact the team if you would like to arrange a visit.
On site
Hartrigg Oaks has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Hartrigg Oaks has 1 review.
Review from H S (Wife of Resident) published on 23 March 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Hartrigg Oaks is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Hartrigg Oaks is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)
The 5 points relating to the number of Positive Reviews for Hartrigg Oaks is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: General Manager
Joined: 2019
I have worked for JRHT for over 4 years based at Hartrigg Oaks.
I am General Manager and I oversee building compliance and Bungalow Domiciliary Care.
I have over 35 years of care experience and over 7 years of Housing with a Care background.
I hold qualifications in the following areas
NVQ 5 Leadership and Management
Level 5 Health and Social Care.
Property Law
Holistic Therapy
Bereavement Counselling
Equality and Diversity
I have always enjoyed working at Hartrigg Oaks. While run by JRHT the residents are actively involved in decision making and I value their contributions. As a result, there is a thriving and vibrant community that makes this a rewarding and enjoyable environment for me and my team to work in.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartrigg Oaks to verify any information. View our terms and conditions. Hartrigg Oaks has an Enhanced Service – more info.