Yew Tree & Rosewood Courts Reviews (3)
Yew Tree & Rosewood Courts has a Review Score of 7.6 (7.583) out of 10, based on 1 reviews in the last 2 years. Over all time Yew Tree & Rosewood Courts has 3 reviews.
Review from Ailsa C (Daughter of Resident) published on 24 April 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from A J (Resident) published on 4 December 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L W (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
One member of staff couldn't help us enough when trying to put a picture on the wall and we asked her advice. And she gave her advice and just by saying, "It's your mum's
Keep up the good work.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
The Review Score of 7.6 (7.583) out of 10 for Yew Tree & Rosewood Courts is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.583 for Yew Tree & Rosewood Courts is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.583
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)
The 5 points relating to the number of Positive Reviews for Yew Tree & Rosewood Courts is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.
