Reverend Bill Baker Court

Broadway, Sutton-on-Sea, Mablethorpe LN12 2JN
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9.5 4 Reviews
  • Reverend Bill Baker Court, Mablethorpe
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Care Provided by Reverend Bill Baker Court

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Personal Care

Good to Know

  • Person in charge
  • Debbie Prince (Manager)

Facilities

  • Dining Room (residents only)
  • Gardens
  • Guest Suite
  • Hairdressing
  • Laundry Service
  • Lift
  • Lounge
  • Near Public Transport
  • Restaurant (open to public)
  • Wheelchair Access
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Reverend Bill Baker Court Reviews (4)

9.5

Reverend Bill Baker Court has a Review Score of 9.5 (9.479) out of 10, based on 4 reviews in the last 2 years. Over all time Reverend Bill Baker Court has 4 reviews.

Overall Experience

  • 4
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Date Published

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Review from Sarah R (Daughter-in-law of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is so passionate about the welfare of the residents going above and beyond. She is always polite helpful and always has a positive attitude. Could not recommend this place highly enough. Keep up the good work.

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Review from R F (Son of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a delight, people who care and try to make the residents a pleasant experience. The manager and her team in my opinion go above and beyond. The team helped us organise help for Mum and are always at the end of an email.

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Review from Wendy W (Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was the best move we ever made, the staff are so helpful the warden is excellent & will do her best to get u sorted the restaurant serves freshly cooked meals with a choice of lots of things to do or if you want to be quiet you can be all facilities included too.

Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court

Thank you for taking the time to leave your lovely review. I'm so glad you're happy living with us and that I've made your experience an even better one. I'm glad to hear that you're also happy with the choice and standard of our restaurant. I hope you continue to enjoy your home and taking advantage of everything we have to offer, and please do let us know if there is anything else we can do for you.


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Review from M M (Friend of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my wife has assisted a lady in moving into Bill Baker Court in Sutton on sea. From the first contact we have been immensely impressed. The manageress is a total delight, showing compassion, professionalism, kindness and taking us through all processes in a calm unhurried way. The rooms are
beyond what we expected with spacious living areas, light and open outlooks, an en suite wet room and a kitchen space so residents have a degree of individual freedom and flexibility. The entire complex is light and spacious offering meals, activities, games and health support when needed and is run by highly motivated and pleasant staff. The facilities are immaculately clean and in first class condition and the welfare and happiness of the residents is paramount. We spoke to some of the residents who were equally as enthusiastic in their own views. I cannot praise Bill Baker Court highly enough! Well done staff and all involved in this excellent residence. Easiest 5-star review I've ever given!

Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court

Thank you for taking the time to leave us a review and providing your valuable feedback, we are glad to hear that the moving-in process was made better by the location manager at Reverend Bill Baker Court and your wife had a great experience assisting the move.


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Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Reverend Bill Baker Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Reverend Bill Baker Court is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Reverend Bill Baker Court is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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