Nowton Court Village

Nowton Road, Bury St Edmunds IP29 5LU
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8.0 45 Reviews
  • Nowton Court Village, Bury St Edmunds
Nestled within beautiful gardens and bordering 200 acres of parkland, a warm welcome awaits.

Whether in search of a permanent residence or a short-term home from home, Nowton Court is a place where you can live your own life - with the team's support.

A collection of personal and homely suites provide the ideal abode for retirement, respite or convalescence, with the reassurance of 24 hour on-site assistance if and when you need it.

Retirement Village: Yes

Tenures: Rent

Property Information: 25 Properties

On Site Care Staff 24/7: Yes

Care Provided By: Berkeley Home Health

Community Alarm / Careline Service: Yes

Show Nowton Court Village on the Map

Care Provided by Nowton Court Village

  • Type of Service
  • Privately Owned
  • Primary Care Categories
  • Respite Care
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Chiropody
  • Meals Prepared On-site
  • Personal Care

Good to Know

  • Person in charge
  • Sam Dacey (House Manager)

Facilities

  • Broadband Internet (available for each unit)
  • Cleaning
  • Dining Room (residents only)
  • Gardens
  • Guest Suite
  • Hairdressing
  • Hobby / Activities Room
  • Housework
  • Laundry Service
  • Library
  • Lift
  • Lounge
  • Minibus or other transport
  • Near Public Transport
  • Restaurant (open to public)
  • Shopping
  • Treatment Room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting times - guests welcome at any time. Overnight accommodation is available for relatives & friends (subject to availability).
    For guided visits, please call 01284 756610.


  • Parking

  • On site parking is available.


Nowton Court Village Reviews (45)

Total of 45, showing 21-40
8.0

Nowton Court Village has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Nowton Court Village has 45 reviews.

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Review from Janice M (Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival to Nowton Court after a hip replacement, I was welcomed by 2 members of staff and taken to my room. My room was much more than adequate, it had a huge garden facing window (south) with sun most of the day and was much larger than I anticipated. The room was so well equipped for my needs -
rise/fall bed and chair, a shower seat and toilet riser.
My overall impression was 5 star. The staff could not do enough for me.
I am eternally grateful.

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Review from Cherryl J (Respite Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed here for postoperative care after a hip replacement. It was perfect. I could choose the level of care I needed but I knew someone was on call if necessary.
Being independent, I liked to recover in my own time and Nowton Court allowed me to do this whilst always being there as a "safety net".
Lovely building excellent facilities, beautiful grounds and I felt safe and nurtured and it certainly aided my recovery. I would highly recommend as a place to heal. Lovely people.

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Review from V K (Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcome, food, cleaning, laundry, service regarding wi-fi, etc, the concierges, the night attendants - everyone in other words - have been kind, attentive, ready to fix or adjust whatever needed doing to my needs. Excellent decision after knee surgery to recover here!!

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Review from John T (Respite Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautifully appointed country house with well decorated public rooms and excellent service by charming people.
A bit lacking in residential presence and activity. Most residents seem to keep to their comfortable rooms. An excellent full library.

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Review from Gillie G (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Nowton when her ability to live independently became difficult. Nowton Court was a perfect step from home to assisted living. Everyone at N Court welcomed her warmly and looked after her needs with dignity, compassion as well as good humour. N Court operates very efficiently and professionally,
but no-one ever forgets it is the resident's home from home.

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Review from Maureen S (Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is excellent.
Have a large room, lovely outlook.
Food and variety of dishes excellent.
Cleaning staff and ladies who serve the meals and concierge, all very good.

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Review from Shirley M (Resident) assisted by family/friend published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought the gardens were beautiful and very relaxing. It made me feel very comfortable. The food was also wonderful, overall a lovely dining experience.
The staff were always very warm and always ready to help no matter the problem - a real credit to the company.
Absolutely I would stay there again.

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Review from Betty S (Respite Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was perfect, they could not do any more if they tried. Everyone was helpful, could not do enough for you.

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Review from Rob (Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food, excellent service, fabulous location. Friendly staff that are more than happy to do the extra mile.

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Review from Mary (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came following serious illness in hospital. Found all staff very kind, helpful and willing to put themselves out for my Mother. We moved to a nursing home as my Mother needed nursing rather than care but have no qualms about recommending this lovely place to anyone who needs cossetting. Thanks a million
to you all.

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Review from Helen S (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in desperate need of respite. She is in her 80's now and has been a full-time carer for 18 years. She was nervous about being a strange place but the staff were fantastic. The house is fabulous and my mum's room comfortable and cosy. My mother particularly recommended to food, in fact,
she returned to Nowton Court Village for a second visit!


The house is incredibly peaceful and I would highly recommend for rest and recuperation. Thank you to all the staff for taking care of my mother.


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Review from Shiona C (Daughter of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was an elderly resident at Nowton Court during the last 5 years of her life. This provided her with the privacy she had been used to in her own home; yet always someone on hand to talk to her at anytime during night or day. She enjoyed her chauffeur-driven trips into town; overseen by a caring
Concierge. The staff were very responsive, supportive, kind and helpful.
My mother was a watercolour artist from Scotland, and she was able to continue with her enjoyment of this, using the wonderful library area. She loved the peace and quiet of a comfortable corner, all to herself, in one of the many splendid sitting rooms. The surrounding park & gardens gave her much pleasure, as did keeping the bird tables well supplied!
The home cooking was of a high standard and Chef catered for her individual needs. After her funeral, we held her celebration of life at Nowton Court, with excellent organisation from the management. It was so successful, that we hope to hold a private event there.

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Review from Sarah (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with the care my father has received and is receiving at Nowton Court Village. He is improving daily. Nothing is too much trouble and the staff really do care and look out for their residents.
I would love to stay here myself.

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Review from Daphne S (Respite Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Nowton Court Village from hospital having had a triple by-pass. I stayed for two weeks as I needed complete rest and care. I am over 80 and live alone. The care here is excellent and I cannot fault anything. They even called the paramedics when my leg started bleeding and I had excellent attention.
It is an extremely good place to receive help when needed.

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Review from J D (Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive, good food. Kind and polite staff. Manager, an excellent lady, house charming in an idyllic setting.

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Review from Joyce (Respite Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted following a serious fall at home.
I called the ambulance and was examined by two excellent paramedics.
My rib cage was damaged which caused a great deal of pain and difficulty breathing.
My daughter insisted that I come here for a complete rest as I am 87 years old tomorrow. I have
been caring for my husband for the last three years before he was admitted to the care home in September.
The staff at Nowton Court have all been excellent, showing sympathy and understanding. All the meals have been well presented and the food is excellent.
I am returning home today, feeling better, refreshed and with increased movement and far less pain.

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Review from Stephen H (Son-in-law of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In times of crisis, the manager and all her staff have been fantastic. Very caring people, very willing to help and burden a lot of responsibility.

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Review from Geoffrey W (Respite Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only stayed a week, it was excellent.
All the staff looked after me all the time and I had excellent meals all week.
When I'm next in the hospital I would love to come to you again. I will let you know when I will be available to come back, possibly for a longer time.

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Review from Peter L (Respite Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked in a visitor in order to visit my wife in a nearby nursing home. The building was magnificent, the staff friendly and helpful and the room excellent and the food fine.
I was called away prematurely, but would certainly visit again.
More residents would have made the experience more socially
stimulating.

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Review from Elspeth S (Daughter of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a high level of care and kindness from the committed staff who work at Newton Court. They have the well-being of their clients at the utmost and always try to sort out issues quickly and efficiently.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Nowton Court Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Nowton Court Village is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Nowton Court Village is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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