Nowton Court Village

Nowton Road, Bury St Edmunds IP29 5LU
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8.0 45 Reviews
  • Nowton Court Village, Bury St Edmunds
Nestled within beautiful gardens and bordering 200 acres of parkland, a warm welcome awaits.

Whether in search of a permanent residence or a short-term home from home, Nowton Court is a place where you can live your own life - with the team's support.

A collection of personal and homely suites provide the ideal abode for retirement, respite or convalescence, with the reassurance of 24 hour on-site assistance if and when you need it.

Retirement Village: Yes

Tenures: Rent

Property Information: 25 Properties

On Site Care Staff 24/7: Yes

Care Provided By: Berkeley Home Health

Community Alarm / Careline Service: Yes

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Care Provided by Nowton Court Village

  • Type of Service
  • Privately Owned
  • Primary Care Categories
  • Respite Care
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Chiropody
  • Meals Prepared On-site
  • Personal Care

Good to Know

  • Person in charge
  • Sam Dacey (House Manager)

Facilities

  • Broadband Internet (available for each unit)
  • Cleaning
  • Dining Room (residents only)
  • Gardens
  • Guest Suite
  • Hairdressing
  • Hobby / Activities Room
  • Housework
  • Laundry Service
  • Library
  • Lift
  • Lounge
  • Minibus or other transport
  • Near Public Transport
  • Restaurant (open to public)
  • Shopping
  • Treatment Room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting times - guests welcome at any time. Overnight accommodation is available for relatives & friends (subject to availability).
    For guided visits, please call 01284 756610.


  • Parking

  • On site parking is available.


Nowton Court Village Reviews (45)

Total of 45, showing 41-45
8.0

Nowton Court Village has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Nowton Court Village has 45 reviews.

Overall Experience

  • 40
  • 5
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44

Review from Victoria (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nowton Court Village is a fabulous care home where the surroundings are beautiful the facilities are appropriate and accessible without being clinical.
The staff are amazing. They have shown nothing but care, dignity and respect for my mother, helping us to access medical professionals when required.
Nothing seemed to much trouble. I cannot recommend Nowton Court Village Highly enough.

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Review from June M (Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second stay at Nowton. The first, 2 years ago, was when I needed care with a broken ankle. More recently, for respite after a hospital stay following a chemotherapy reaction. The surroundings here are beautiful and they get all the basics right (food, comfort, cleanliness and safety).
What
sets them apart is the staff. Teamwork is of the highest order. Everyone is well briefed and also takes a personal interest. The manager liaises with other professionals such as GP and healthcare professionals etc. The staff are all friendly, caring and diligent. I would definitely recommend it.

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Review from Christine S (Wife of Resident) published on 27 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Nowton Court Village after spending 5 weeks in a hospital. I did not feel he was moving forward so I booked him into Nowton Court Village. I also stayed and because I had no worries about shopping, cooking etc; I could help him improve. This is an ideal place to recuperate and have
extra service i.e. washing done, rooms cleaned and choice of food. The views are beautiful as the building stands within Nowton Park and there is wildlife to watch from every window. I would recommend Nowton Court Village for anyone requiring a peaceful place to recover and regain strength.

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Review from Lesley R (Resident) published on 28 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed for a period of 5 weeks for convalescence following a major operation. The room I had was a very good size with an adjustable bed, reclining chair, T.V, tea making facilities, and a modern en-suite with a wet room all of which was extremely comfortable. The staff were very attentive, courteous
and friendly and nothing was too much trouble. Unfortunately, the food was not 5* standard due to the fact that they were between chefs and there was no choice of main courses at lunchtime. However, the staff who had to cover served up tasty meals, and if you couldn't eat what was on the menu they would make you an alternative. Meals could be taken in your room if preferred.
I had a very pleasant stay in wonderful, peaceful surroundings which certainly made me have a speedy recovery. I also availed myself of the facilities of the Heritage Well Being Centre, manned by very friendly girls.
Regular activities were provided but I only went to one session of Chair Tai Chi. I wished I had gone to more.

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Review from Patricia C (Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A warm welcome. Very friendly, helpful staff. Good food and plenty of choice. Beautiful room with excellent facilities. Gorgeous grounds and relaxing setting. Took advantage of some pampering in the well-being centre. Aware of lack of chef and kitchen staff. They are having to cover, do extra shifts
and even come in from holiday, but their work was still exemplary. "No trouble at all" was the response from the concierge 24/7 no matter what they were asked to do.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Nowton Court Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Nowton Court Village is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Nowton Court Village is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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Awards / Recognitions (2)

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