Appleton Lodge

Derwent Terrace, Spennymoor DL16 6DL
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8.0 2 Reviews
  • Appleton Lodge, Spennymoor
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Care Provided by Appleton Lodge

  • Type of Service
  • Privately Owned
  • Care Offered
  • Dementia
  • Older Person Care

Good to Know

Facilities

  • Guest Suite
  • Hairdressing
  • Laundry Service
  • Lift
  • Lounge
  • Near Public Transport
  • Restaurant (open to public)
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Appleton Lodge Reviews (2)

8.0

Appleton Lodge has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Appleton Lodge has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
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  • 1

Date Published

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Review from George S (Son of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Late in February my father who along with my mother is a new resident in the lodge invited me to lunch and to see the residence. I was greatly impressed with the meal and the care shown by the staff. My parents are very happy in their new surroundings and my mother who is suffering from dementia couldn't
be in better hands. At 92 my father finally has the help on hand he needs to care for my mother who will be 90 in April. As a family, we couldn't speak highly enough about the care offered in this wonderful home.

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Review from Teresa P (Son of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

After visiting my father this week, my heart is broken. I walked in to a horrendous smell of urine, and a dad that looked like a homeless person. He hadn't been showered, there were puddles of urine all over the place. He has a UTI which has been ignored, his toenails were hanging off. He is diabetic,
so this is serious. His clothes stunk, and he was totally confused as to who I was. He couldn't even take his clothes off to shower. Where is the care? Where is the district nurse, where have my father's basic human rights gone?
We trusted this place and clearly he is just a number or lodger. Utterly disgraceful.

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Treated with Dignity

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Appleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Appleton Lodge is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Appleton Lodge is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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