Bailey Court - Sanctuary Supported Living

James Holt Avenue, Westvale, Kirkby, Liverpool L32 5AB
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7.3 1 Review
  • Bailey Court - Sanctuary Supported Living, Liverpool
Bailey Court offers independent living apartments to rent in Liverpool, for those over 55 years of age. Enjoy the shared community facilities as well as your own private apartment with level access shower room, lounge and fitted kitchen. For complete peace of mind, the apartments are fitted with pull cord alarms which are connected to on-site staff should you need assistance.

Retirement Village: Yes

Year of Construction: 2012

Tenures: Licence,Rent

Property Information: 34 Properties

  • Flats: 4 one bedroom flats , 30 two bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: Comfort Call

Community Alarm / Careline Service: Yes

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Care Provided by Bailey Court - Sanctuary Supported Living

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Older Person Care
  • Other Care Provided
  • Personal Care

Good to Know

  • Person in charge
  • Carol Peasnell (Manager)
  • Admission Criteria
    • Contact us for an application form, or contact Knowsley Council’s adult social care team
    • Ages 55+

Facilities

  • Gardens
  • Guest Suite
  • Hairdressing
  • Library
  • Lift
  • Lounge
  • Restaurant (open to public)
  • Wheelchair Access
  • Visiting

  • Call or email Bailey Court to arrange an appointment to visit and see the facilities. The restaurant is open to the public for breakfast, lunch and snacks


Bailey Court - Sanctuary Supported Living Reviews (1)

7.3

Bailey Court - Sanctuary Supported Living has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years. Over all time Bailey Court - Sanctuary Supported Living has 1 review.

Overall Experience

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Review from Anthony D (Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved into Bailey Court in October 2023, and to date, have had a delightful experience. The staff are really helpful and pleasant, and we have noticed that they do their level best to address any of your or issues or concerns, and they really make you feel at home. The canteen is open to the public
and provides really good quality food in a pleasant environment which in our experience is good value for money. They have some entertainment and activities provided by staff, and these are both fun and engaging. There are also activities run by some of the residents such as Bingo, Card Bingo, and various games in the communal lounge so there are certain things to do if you want to participate in the community. The management and care teams are second to none. The accommodation is light and spacious, and our experience with the residents has been engaging and fun. Overall, it's been a really positive experience, and we look forward to spending many happy years here.

Reply from Julie, SSL Marketing Team at Bailey Court - Sanctuary Supported Living

Thank you for taking the time to leave us a kind and positive review of Bailey Court. We're really pleased to hear that you've had a delightful experience in our retirement community and that all aspects are meeting your expectations.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Bailey Court - Sanctuary Supported Living is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Bailey Court - Sanctuary Supported Living is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Bailey Court - Sanctuary Supported Living is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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