Plas Hyfryd

13 Beddau Way, Caerphilly CF83 2AX
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7.9 1 Review
  • Plas Hyfryd, Caerphilly
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Care Provided by Plas Hyfryd

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Older Person Care

Good to Know

Facilities

  • Bar/Café
  • Hairdressing
  • Library
  • Lift
  • Lounge
  • Restaurant (open to public)
  • Shop
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Plas Hyfryd Reviews (1)

7.9

Plas Hyfryd has a Review Score of 7.9 (7.909) out of 10, based on 1 reviews in the last 2 years. Over all time Plas Hyfryd has 1 review.

Overall Experience

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Review from Linda H (Daughter of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very grateful to have been able to secure a flat for our mother who wanted to maintain her independence but needed some assistance during the day. Her flat had been freshly decorated and was spotlessly clean and spacious. They provide a daily three course lunch and opportunity for residents
to socialise. We were able to arrange a care package when a couple of slots became available including an excellent laundry service. Sadly due to the rapid decline following her dementia prognosis and her increased falls she was only able to live there for a few months and has recently moved into a Care Home to receive 24/7 care. The manager was exceptionally helpful and kind. The staff and care team also went above and beyond to help her. I wouldn't hesitate to recommend Plas Hyfryd.

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Cleanliness

Treated with Dignity

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Value for Money

Current Review Score: 7.9 (7.909)

Overview of Review Score

The Review Score of 7.9 (7.909) out of 10 for Plas Hyfryd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Plas Hyfryd is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Plas Hyfryd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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