Hillyard House - Sanctuary Supported Living

2 Hillyard Street, Brixton, London SW9 0NH
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1 Review
  • Hillyard House - Sanctuary Supported Living, London
At Hillyard House, you can live as independently as possible in the security and privacy of your own rented home.

You can focus on living your life to the full, with the peace of mind that someone is on call if you need any help, and support is available if your needs change.

Retirement Village: Yes

Tenures: Rent

Property Information: 41 Properties

  • Flats: 41 one bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: London Care

Community Alarm / Careline Service: Yes

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Care Provided by Hillyard House - Sanctuary Supported Living

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Personal Care

Good to Know

  • Person in charge
  • Brenda Werukusanga (Manager)

Facilities

  • Close to Local shops
  • Hairdressing
  • Hobby / Activities Room
  • Lift
  • Lounge
  • Near Public Transport
  • Wheelchair Access

Hillyard House - Sanctuary Supported Living Reviews (1)

Over all time Hillyard House - Sanctuary Supported Living has 1 review.

Overall Experience

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Review from Karen F (Sister of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The facility my brother lives in is 2 Hillyard House, Hillyard Street. He has been living there for a few years. The facilities do not offer a gymnasium or a restaurant like it describes. My brother is provided with a nice sized flat. The building is clean and the lounges for residents to sit in are
very nice.
There needs to be improvements in checking electrical faults. My brother's lamp blew up and he sat in the dark for over 10 hours until the maintenance worker resolved his lighting and electrical issue the following day. It was not my brother's fault the electric had blown his main standard lamp. I noticed the lamp was still left standing in his flat the next day and my brother was actually asking me to replace the lamps in it. When I looked inside the lamp fittings, they were blown out. More safety checks need to be done in Hillyard House. I have emailed the manager to ask for this to happen.

Reply from Julie, Marketing Manager at Hillyard House - Sanctuary Supported Living

Thank you for your review and feedback of Hillyard House.
I am sorry to hear about your brother's wait to fix the electrical issue and I understand your concerns have been raised with the manager and have been responded to.
We have removed the incorrect information on Carehome.co.uk stating that Hillyard House has a restaurant and gymnasium. We have also checked that our description of Hillyard House is accurate across other literature.


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