Roseberry Mansions

1 Tapper Walk, London N1C 4AQ
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7.0 5 Reviews
  • Roseberry Mansions, London
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Care Provided by Roseberry Mansions

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Personal Care

Good to Know

  • Person in charge
  • Shola Ipigbhe (Manager)

Facilities

  • Cleaning
  • Housework
  • Laundry Service
  • Lift
  • Near Public Transport
  • Shopping
  • Wheelchair Access
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Roseberry Mansions Reviews (5)

7.0

Roseberry Mansions has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years. Over all time Roseberry Mansions has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
0
0
1
4

Review from E J (Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In many ways this is excellent, but most of the time there is lack of menus.
Some of the carers are frankly poor and others are excellent.
The food is very poor and seems to be getting worse.

Reply from Sophie Baker, Sales and Marketing Manager at Roseberry Mansions

Thank you for your review, we appreciate all feedback on our service and will ensure this is communicated to the manager who can address the concerns you have directly with you.


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Review from A B (Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Roseberry Mansions is an extra sheltered home that benefits people like me. The staff are very accommodating, listens to your complaints and acts immediately. The environment is quite good and the accommodation is very appropriate for my needs. Activities or events that are being brought to the mansions
by management are very interesting and good for the clients/customers/patients who reside here. God Bless.

Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions

Thank you very much for completing this review of Roseberry Mansions, we are grateful. Best wishes.


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Review from B H (Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very cordial and friendly.

Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions

We really appreciate you taking the time to write this review, thank you.


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Review from A S (Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like this beautiful place and most likely, the staff.

Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions

Thank you very much for this very kind review. Best wishes


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Review from Robert Y (Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm satisfied with the service at Roseberry Mansions. The staff are very helpful and the management is good. The care provided is excellent and I'm being treated with dignity and the staff supports me with my medication. They always care about my safety and I feel cared for.

Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions

Thank you for taking the time to write this great review. Best wishes.


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Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Roseberry Mansions is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.000 for Roseberry Mansions is calculated as follows: ( (3 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Roseberry Mansions is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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Awards / Recognitions (0)

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