Fitzwarren Court

Kingsdown Road, Swindon SN3 4TD
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8.3 9 Reviews
  • Fitzwarren Court, Swindon
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Care Provided by Fitzwarren Court

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Older Person Care
  • Sensory Impairment
  • Other Care Provided
  • Personal Care

Good to Know

Facilities

  • Dining Room (residents only)
  • Gardens
  • Hairdressing
  • Laundry Service
  • Library
  • Lift
  • Lounge
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Shop
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Fitzwarren Court Reviews (9)

8.3

Fitzwarren Court has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Fitzwarren Court has 9 reviews.

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Review from R G (Daughter of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 5 very happy years at Fitzwarren Court. The flats are very comfortable and the services and facilities are very good. But it is the staff who make it exceptional. The friendship, care and compassion shown to my mother by all the staff - the care manager, the well-being team, the carers
and the bistro staff - was outstanding. She could not have been in better hands, and my brothers and I will always be truly grateful to them all.

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Review from Carol L (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away while living at Fitzwarren Court Care Home. She lived there for three years and was very happy. She received quite a lot of care, especially in the last few months and weeks of her life. The staff were all amazing. They went out of their way to support my mum and her family, especially
the week before she passed.
I cannot rate them high enough. Thank you.

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Review from Richard H (Son of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way in which my Mum and Dad have settled into their flat at the complex. This has been achieved with the welcome they have received from all the staff who work at Fitzwarren House with their professionalism and friendly helpfulness shown at all times. Both my Mum and Dad are
happy in their new flat and this has made me very happy to see them happy after the big move and the distance they had to move to live here. The complex is in a very nice location and their whole experience so far has made it easy for them to feel at home in their flat. I would definitely recommend the complex to not only family and friends but anyone who asked.

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Review from Elizabeth L (Daughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly parents have lived at their assisted living apartment for the past 18 months and are very happy here. All the staff have been excellent, are polite, caring and nothing is too much bother.
There are weekly activities arranged for the residents but no pressure is applied to participate. The
premises is safe and secure which gives my parents extra peace of mind. A maintenance man is also on hand for any small DIY jobs should you need anything done but there is a separate cost. The entire premises is kept immaculate, the gardens at the rear are well maintained and a nice place to sit outside. The other residents are sociable and there is an active residents association. We would highly recommend Fitzwarren Court and it gives me great peace of mind, that my parents are safe and well looked after.

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Review from Jeffrey B (Son of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have written a review previously, but I feel I need to add another now that my mother has been a resident for 9 months. Mum's well being has improved no end, compared to when she lived on her own. She gets to walk to get her 3-course dinners, we know she has been fed, and she gets to meet and talk
to other residents, who are all very friendly. This also takes a lot of pressure off of the family life. We cannot believe how lucky we are to find this new home for mum and she is totally happy with her apartment. The staff are all lovely and are all very helpful.

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Review from David L (Son of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Fitzwarren Court for about a year and it has been a great choice for her. She has benefited enormously from the combination of independent living and flexible care. Her apartment is well-equipped and comfortable and the welcoming environment has enabled her to make new friends.

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Review from G P (Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved here in July 2016 and find the care and friendly staff made me feel very welcome. The facilities and help offered to suit all my present needs.
It was hard to leave where I had resided for 40 years but it is only a few miles away and I enjoy being able to invite my old friends for lunch here.

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Review from Andrea B (Daughter-in-law of Resident) published on 17 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had the pleasure of having both my parents-in-law resident in Fitzwarren Court for 20 months. They rented a two bedroom apartment which was purpose built with every conceivable comfort an elderly couple required. They had a beautiful space of their own with the added bonus of a bistro restaurant
for their meals, an on-site hairdresser, transport to take them shopping 2/3 times a week as well as an entertainment program run by a lovely member of staff in the library most afternoons.


The level of care given by their amazing, dedicated team of staff in Fitzwarren Court goes way beyond the call of duty. They are kind, considerate, patient and caring and the dignity afforded to our parents was truly wonderful. If you are in a position of looking for the best place on earth for elderly residents to be taken care of, look no further than Fitzwarren Court.


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Review from Lynda L (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad we chose Fitzwarren Court for mum to live. The caring attitudes from all members of the staff is excellent, nothing is too much trouble. The place is spotless and safe. Independent living but with the security of knowing that help is there if needed. This is as much about the resident's
families as well - as it gives peace of mind knowing our loved ones belong to the Fitzwarren Court family also. Thank you all for the work and care you give.

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Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Fitzwarren Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Fitzwarren Court is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Fitzwarren Court is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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