Poppy Cottage

Poppy Cottage, Denham Green Lane, Denham, Uxbridge UB9 5LG
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9.5 7 Reviews
  • Poppy Cottage, Uxbridge
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Care Provided by Poppy Cottage

  • Type of Service
  • Privately Owned
  • Primary Care Categories
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • Dementia
  • Drug Dependence (past or present)
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Independent Living Training
  • Meals Prepared On-site
  • Palliative Care
  • Personal Care

Good to Know

  • Person in charge
  • Jacqueline Smith (Managing Director)

Facilities

  • Broadband Internet (available for each unit)
  • Cleaning
  • Close to Local shops
  • Dining Room (residents only)
  • Gardens
  • Ground Floor Accommodation only
  • Hairdressing
  • Hobby / Activities Room
  • Housework
  • Laundry Service
  • Lounge
  • Minibus or other transport
  • Near Public Transport
  • Shopping
  • Wheelchair Access
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Poppy Cottage Reviews (7)

9.5

Poppy Cottage has a Review Score of 9.5 (9.500) out of 10, based on 7 reviews in the last 2 years. Over all time Poppy Cottage has 7 reviews.

Overall Experience

  • 3
  • 4
  • 0
  • 0
  • 0

Date Published

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7
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Review from Bob A (Relative of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and excellent facilities here. Would recommend 100%. Everything is kept very clean and it’s all well organised. The people who work there are great, nothing is ever too much trouble for them and they work extremely hard.

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Review from J P (Mother of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care my daughter receives at Poppy Lodge. She is very happy living in the supported living environment and all her medical and personal care is well supervised. Her social life is also very fulfilled and the staff are always very helpful and supportive of anything she does. I
found the staff very helpful to myself and my daughter during the very difficult Covid period. This helped both my and my daughter's mental state of mind over this time. The staff were very helpful in transporting my daughter to visit me when I was unable to use my own car.

Reply from Melissa Grantham, Registered Manager at Poppy Cottage

Thank you very much for your kind words. It is our pleasure.


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Review from J C (Sister of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident at Poppy Cottage for several years. He is very happy there and is looked after well. He has enjoyed some very special outings this year that they have arranged for him. Thank you!

Reply from Melissa Grantham, Registered Manager at Poppy Cottage

Thank you very much for your kind review. We appreciate your kind words.


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Review from S D (Mother of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Poppy Cottage is a wonderful care home, the level of care is of a very high standard.
I have found the cleanliness, thoughtfulness and compassion of all staff members is impeccable.
Management is of the highest standard, they are professional polite and caring.
Thank you Poppy Cottage.

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Review from Eve A (Next of Kin) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care and communication. So, thank you! Would highly recommend.
Our daughter has been at this care home for over 10 years and is very happy with her stay. The service users always appear settled and contented.

Reply from Jacqueline Smith, Director at Poppy Cottage

Thank you very much, it is our pleasure.


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Review from S B (Father of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been a service user for a number of years now and is happy in the environment she is in. She does enjoy her life there where she gets on well with all the staff and her fellow service users as well as where they take part in many outside activities.

Reply from Melissa Grantham, Registered Manager at Poppy Cottage

Thank you very much for your kind words, it is our pleasure!


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Review from C M (Niece of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie lives at Poppy Cottage in Denham. I visit her regularly and I am always warmly welcomed by the staff that support her.
My aunt has a very fulfilled life and the staff promotes her independence with many days out and activities of her choice.
I would highly recommend Poppy Cottage to everybody
for their loved ones.

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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Poppy Cottage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Poppy Cottage is calculated as follows: ( (49 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 80 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Poppy Cottage is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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