Brendoncare Otterbourne Mews

Otterbourne, Winchester SO21 2FL
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3 Reviews
  • Brendoncare Otterbourne Mews, Winchester
Located within Brendoncare Otterbourne Hill, Otterbourne Mews comprises 15 two-bedroom and five one-bedroom apartments all available on a rental basis, allowing flexibility to meet the changing needs that living with dementia presents.

The shared care approach ensures that couples can remain together in later life even when needs vary. Support from the onsite, experienced care team, as and when required, alleviates the stress of everyday household tasks, and recreational support allows partners the opportunity to take a break, and go out knowing their loved one is cared for and safe.

The building’s design supports people living with dementia. The construction of the apartments are based on the Stirling Gold Standard in dementia design. Their design, together with the lighting, contrasting colours, orientation and security features, help those living with dementia to find their way around the building and feel safe within a homely environment.

Registered Charity: 326508

Tenures: Rent

Property Information: 20 Properties

  • Flats: 5 one bedroom flats , 15 two bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: Brendoncare

Community Alarm / Careline Service: Yes

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Care Provided by Brendoncare Otterbourne Mews

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Meals can be delivered to residents own homes
  • Meals Prepared On-site
  • Nursing Care
  • Personal Care

Good to Know

  • Person in charge
  • Charlotte Chiutare (Manager)

Facilities

  • Bar/Café
  • Cleaning
  • Gardens
  • Hairdressing
  • Hobby / Activities Room
  • Laundry Service
  • Library
  • Lift
  • Lounge
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Shop
  • Wheelchair Access

Brendoncare Otterbourne Mews Reviews (3)

Over all time Brendoncare Otterbourne Mews has 3 reviews.

Overall Experience

  • 3
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Review from Anita J (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Otterbourne Hill for just over a year. Her needs are quite demanding as she cannot undertake many tasks herself, i.e personal hygiene etc and needs hoisting as she cannot stand herself unaided. The carers have to be commended for their hard work, patience, dedication
and true commitment to their role, not forgetting the very hard-working nurses and admin staff who are always on hand to encourage and reassure both residents and family.

Reply from Carol Mayers, General Manager at Brendoncare Otterbourne Mews

We really appreciate taking the time to give us your kind feedback and so pleased that you are happy with the care and support shown to your mum by our team.


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Review from Christopher F (Son-in-law of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and understanding shown to both my father and mother (in-laws) in both the apartments and now the care home, has been second to none. Indeed exceptional. The understanding and support shown to relatives is also incredible. Over the past 2 months, both parents have spent time in hospital
and the attention shown on their return has greatly increased the speed of their recovery. A massive thank you to all of the team.

Reply from Carol Mayers, General Manager at Brendoncare Otterbourne Mews

Thank you for taking the time to give us your review and we are pleased they are both recovering well.


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Review from Carole R (Niece of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a close relative, I cannot emphasise enough the positive impact that this move to Otterbourne has made to my aunt's well-being and quality of life. All members of staff including those making initial arrangements for her move, the management and finance team, nursing staff, carers, reception staff,
activity coordinators, chefs, maintenance and domiciliary staff work as a close professional team to ensure my aunt has the best experiences every day. The staff are knowledgeable and professional and are always on hand to chat and reassure us as a family. We know my aunt is in safe hands and that all her needs are being met. My aunt is now safe and happy in the company of other lovely residents whom she meets at lunchtime in the restaurant (the food is outstanding) and during the varied activity programme.
This is a safe and wonderful place to live where people can enjoy life and where we can rely on staff at all times to care for our relative. We cannot express our gratitude to the outstanding team at Otterbourne.

Reply from Tina Manterfield, General Manager at Brendoncare Otterbourne Mews

Thank you so much Carole for taking the time to give a review your Aunt’s experience of living at the Mews. It is always lovely to hear personal stories.


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Awards / Recognitions (0)

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