Parkhaven Court

Parkhaven Trust, Liverpool Road South, Maghull, Liverpool L31 8BL
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7.3 1 Review
  • Parkhaven Court, Liverpool
Parkhaven Court aims to ensure all their clients, many of whom have dementia, get the most out of life in a comfortable, safe and secure environment, which includes their beautiful historic grounds.

Parkhaven Court provides Extra Care Housing, which is a form of housing with specialist support. It gives people the chance to live in purpose built, self-contained accommodation that has a 24-hour staff team, providing care and support as required.

Parkhaven Court has been designed to offer security and accessibility for people with various levels of support needs. Parkhaven Court has a great sense of community with a communal lounge and dining area, an IT/library area and a hair dressing salon, with regular activities such as summer barbecues, coffee mornings, bingo and communal lunches. There are also opportunities for trips out in their specially adapted minibus.

Each individual apartment comprises of an open plan lounge/diner, fully equipped kitchen, an accessible wet room with walk-in shower and one or two bedrooms. Clients have access to a private, enclosed courtyard and each apartment has a small garden or patio area.

They provide extra care and support for couples. Allowing for extra care to support your spouse should they have extra needs or dementia; giving you the extra support needed to allow you to continue to live together in a comfortable, homely environment.

Living at Parkhaven Court allows clients to remain as independent as possible, with support plans tailored to meet their needs.

Parkhaven Court provide a full range of activities for their residents, these include (but are not limited to); arts and crafts, poetry, reading aloud, singing, live music, sensory activities, reminiscing activities, hand massage, painting, yoga, physiotherapy, keep fit, seasonal crafts (e.g. pumpkin carving, making Christmas cards etc.) and board games.

Retirement Village: No

Registered Charity: 210163

Tenures: Rent

Property Information: 24 Properties

  • Flats: 12 one bedroom flats , 12 two bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: Parkhaven Trust

Community Alarm / Careline Service: Yes

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Care Provided by Parkhaven Court

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Meals can be delivered to residents own homes
  • Meals Prepared On-site
  • Personal Care

Good to Know

  • Person in charge
  • Cassie Dickinson (Deputy Team Leader)

Facilities

  • Broadband Internet (available for each unit)
  • Cleaning
  • Close to Local shops
  • Conservatory
  • Dining Room (residents only)
  • Gardens
  • Ground Floor Accommodation only
  • Hobby / Activities Room
  • Library
  • Lounge
  • Near Public Transport
  • Satellite / Cable (available for each unit)
  • Shopping
  • Wheelchair Access
  • Parking

  • Large free car park


Parkhaven Court Reviews (1)

7.3

Parkhaven Court has a Review Score of 7.3 (7.273) out of 10, based on 1 reviews in the last 2 years. Over all time Parkhaven Court has 1 review.

Overall Experience

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Date Published

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Review from Gill P (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very caring and empathetic. Parkhaven Court has a lovely feel. I would like to have information on events ie: singers etc. As I can plan visits around these. A newsletter would be good.

Reply from Kat Whitemoss, Marketing and Fundraising Manager at Parkhaven Court

Thank you for your lovely comments, yes we do have a newsletter - can you please speak to the deputy scheme leaders about getting your email to add to our distribution list?


Facilities

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Treated with Dignity

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Value for Money

Current Review Score: 7.3 (7.273)

Overview of Review Score

The Review Score of 7.3 (7.273) out of 10 for Parkhaven Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.273 for Parkhaven Court is calculated as follows: ( (5 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 11 Ratings = 4.273

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Parkhaven Court is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (1)

Cassie

Cassie Dickinson

Job Title: Deputy Scheme Leader

Joined: 2011

Cassie joined Parkhaven Trust in 2011 as a Domiciliary Assistant Support Worker at Parkhaven Court. She then progressed to her existing role of Deputy Scheme Leader in 2017.


Cassie has worked for the majority of her time in Parkhaven Court, although she also has experience in service delivery in our other services.


Cassie’s role involves the day-to-day running of Parkhaven Court; supporting our clients to live as independently as possible in their own homes whilst getting the best out of life.


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