S&A Care Services

10 Crown Farm Kennels, Romford RM4 1JX
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7.1 7 Reviews
  • S&A Care Services, Romford
S&A Care Services Ltd is a Supported Living Service based in Redbridge London, focusing on individuals with learning disabilities, Physical Disabilities, Autistic Spectrum conditions, Mental health needs, Prader-Willi Syndrome(PWS) and other health needs for adults aged 18 +.

We work in partnership with each person's integrated care providers (Care Circle of support) to make a positive and real difference in their daily lives. Their approach is person-centred care where the individual is the centre focus when building their care needs, looking at their abilities, and what their aspirations are.

S&A Care Services take pride in their support and are ambitious about what they can achieve and endeavour to support individuals to reach their goals. Their objective is to provide the highest standards of personalised care, where dignity is respected, independence is promoted and where life is lived to its fullest potential.

S&A Supported living offers good quality accommodation where residents have tenancy rights with flexible person-centred support to address their needs and aspirations. They provide opportunities to live as independently as possible in the community whilst supporting you to maximise your independence, care for yourself, manage your health needs and feel connected and included as part of the community.

Staff are trained to the highest standards and are not only chosen for their skills but for their warmth, friendliness, empathy and caring attitude. The team is focused on providing care that upholds and respects individuals’ rights, with a focus on dignity and promoting independence. Their care staff meet all of the requirements of the Health and Social Care Act 2008 and are all DBS checked.

Tenures: Rent

Property Information: 2 Properties

On Site Care Staff 24/7: Yes

Care Provided By: S&A Care Services Ltd

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Care Provided by S&A Care Services

  • Type of Service
  • Privately Owned
  • Primary Care Categories
  • Respite Care
  • Care Offered
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Meals Prepared On-site
  • Personal Care

Good to Know

  • Owner
  • S&A Care Services
  • Person in charge
  • Asadullah Awan (Director)

Facilities

  • Broadband Internet (available for each unit)
  • Cleaning
  • Close to Local shops
  • Conservatory
  • Dining Room (residents only)
  • Gardens
  • Hobby / Activities Room
  • Housework
  • Laundry Service
  • Lounge
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Satellite / Cable (available for each unit)
  • Sensory Room
  • Shop
  • Shopping
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at the chosen time of the relative/friend.
    However, office hours are Monday-Friday, 9am-5pm and visitors can make an appointment or visit at any time when the office is open. Or can email or send a message and someone will get in touch during office hours.


  • Parking

  • There is parking space on the side roads for visitors


S&A Care Services Reviews (7)

7.1

S&A Care Services has a Review Score of 7.1 (7.071) out of 10, based on 3 reviews in the last 2 years. Over all time S&A Care Services has 7 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 1

Date Published

7
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3
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4

Review from Kamal A (Brother of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home are friendly and professional. There is a warm and homely atmosphere and as a family member of a resident, I feel happy and secure knowing that a loved one is receiving much-needed care and attention from the care home. I hope the standard of service continues.

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Review from Habib A (Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am always receiving very bad treatment by staff in this building, and they don't respect my privacy, why does the Manager have policies to suggest that any staff can treat a Long-term Patient with a very serious medical condition however they wish without any respect and dignity. Most of the staff
here really making me a bad person and I don't like that, did I come here to live 12 month so that they can make me a bad person, call the police on me, ignore me, intimidate me, they even said over a week ago that they want to make me a volunteer Health and Safety officer at S&A Care Services, well I have been waiting over a week now and still management staff don't respond or come and see me about this position.

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Review from S M (Friend of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at S and A Care Services are exceptional and provide outstanding support. They diligently strive to meet all the requirements of the service users, ensuring that each individual receives the highest standard of care. I would highly recommend S and A Care Services to anyone seeking a compassionate
and professionally supported living environment.

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Review from Jill L (Mother of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has now been in the care of S&A Care Services for eight months. In that time, there have been challenges and difficulties to overcome, but the staff have been committed and diligent, understanding and very caring even in the most trying times. My son has settled, and his well-being is the best
it has been for a very long time. He is benefitting from the structured routine and boundaries set. We are very grateful for all S&A Care Services has committed to doing for him.

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Review from Raj M (Father of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the staff and all members of staff are very understanding. I am very happy with the facilities provided by S&A Care for my son. No other provider has gone this far to support my son and for him to settle down after a lot of changes in placement. This placement has been the only
one to make my son happy.

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Review from S M (Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it difficult to call a place a home. I have been in hospital for over 2-years. When I came to S&A Care, at 103 The Drive, it felt like home. I was made welcome and was able to choose my own room as I was the first resident of the house. The room was furnished with nice things. Staff are always
at hand to assist where I need help, and I am able to go out as I wish, and staff are always around to assist in this matter as I have a physical disability. Staff are always kind to me, even when I am very difficult to them. They are professional and have made me feel at home, feeling that I had forgotten for a long time. I would recommend anyone that needs any support and help to S&A Care Services. Their team from management to care staff are very nice and kind. Thank you, S&A Care.

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Review from M C (Aunt of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am ever so grateful and lucky to have been referred to S&A Care Services.
The level of actual care and staff involvement is outstanding by far. As a family, we couldn’t be happier with the service provided as after a 2-year-long search, we thought it would be impossible to find a place like this
for our relative (service user). After 3-months the longest in one place, we now feel confident and at ease that he (service user) is now settled and responding super well to the service provided. Seeing the level of involvement and commitment to our relative (service user) well being, we are almost in disbelief that this can actually be real. It is a genuinely stand out service provider in the field, and we feel like we just can’t praise enough. Many special thanks again to the management and staff.

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Current Review Score: 7.1 (7.071)

Overview of Review Score

The Review Score of 7.1 (7.071) out of 10 for S&A Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.571 for S&A Care Services is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (10 Very Poors x 1) ) ÷ 35 Ratings = 3.571

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for S&A Care Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (0)

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