Head of Care

Thurlaston Meadows Care Home is currently recruiting for an experienced, motivated, and dedicated individual for our new Head of Care post. Your role will be to manage the day-to day Care Team who are providing care & safety to our residents and provide proactive support to the Home Manager across all aspects of home management, providing a safe, caring, stimulating and homely environment for residents and visitors.

Key responsibilities

• Be responsible for monitoring the standard of care delivered by the care team by observation and direct involvement, ensuring that all residents receive quality person centred care and that care plans are fully maintained.
• Support the Home Manager in the implementation of all policies, procedures and business objectives
• Instructing staff in safe systems of work, Fire Safety, Moving and Handling and Fire evacuation procedures, as well as ensuring new care staff are inducted into the Care Team with positive mentoring.
• Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, acting upon requests and ensuring concerns or complaints are dealt with appropriately.
• To maintain a high-quality service working in partnership with Heads of department to manage services. To ensure the service meets, and indeed exceeds, the requirements of the Care Quality Commission (CQC) standards.
• Responsible for all Care & Medication outcomes.
• Excellent understanding of Medication Management/Administration
• To have excellent I.T. and Communication skills.
• Good Time Management
• To attend fortnightly Management meetings.
• To attend quarterly General Staff meetings and Relatives meetings along with the Home Manager.
• To hold and encourage Care Staff to attend monthly Care Team meetings.

A full job description will be provided upon job application.