Hospitality Assistant

We are looking to recruit enthusiastic, caring and passionate individuals who will help our residents to live every day to the fullest. This is a role where you can be rewarded on a daily basis for helping those in need, as well as develop your skills. We provide all of our staff with training and ongoing support, so no direct care experience is required, although it is beneficial. Cedar Care is well known for supporting our employees in career progression within the company.

Overall Expectations:

1.Compliance to Cedar Care policies, processes and procedures in hospitality, mealtimes & hydration, housekeeping and extra mile aspects of the service.

2.Ensuring that up to date and accurate records are maintained.

3.Works in collaboration with care teams to provide a high standard of hospitality and organization in the day to day social activities of the home.

4.Takes instruction and guidance from the nurse/ care coordinator in charge relating to the health needs of the residents.

Key Performance Indicators:

1.Upholding professional yet friendly relationships with residents and residents families on their zone/wing

2.The admission and administrative processes of Residents are completed effectively in compliance and within required timescales.

3.Social experiences are centred around individuals preferences and wishes.

4.Meal-times and hydration are perceived as an experience/activity

5.The quality of the service is maintained at high level.

The Benefits of Working with Cedar Care:

·You will receive free Cedar Care induction training including care certificate

·Refresher training with the opportunity for career progression.

·A pension scheme with an employer contribution**

·Free parking across all of our homes

·28 Days Annual Leave inc Bank Holidays

·Optional Overtime available

·In house reward scheme

*Job Offers are subject to DBS checks and satisfactory references.

**Subject to the completion of a probationary period

Company Profile:

Cedar Care is a family business which inspires a strong family culture amongst our employees, residents and homes. When you come to Cedar Care, you become part of a strong and nurturing family. Care is based on the building of respectful relationships amongst residents and staff who serve them, resulting in a feeling of security, contentment and a sense of belonging.

Being a medium sized company we are small enough to be able to preserve the important personal touch that our care requires, however, we are large enough to offer high standards of care excellence –  Believing in the Best!

Having been established in 1987, we have gained an outstanding reputation amongst families and professionals. This is clearly reflected in our all of our home ratings from the Care Quality Commission

--Due to high volume of applications we are unable to notify applicants if they have not been shortlisted. If you have not heard from us within 2 weeks you can assume your application has not been successful