Home Admissions Advisor
Competitive salary dependent on experience plus commission
Full Time Hours
A Top 20 Care Home Group 2024!
Awarded ‘One Of The UK’s Best Companies To Work For’
Oakley Grange is a luxurious residential and dementia care home based
in Warwick offering state-of-the-art facilities, which include 66
large en-suite bedrooms and 5 luxury care suites. The home also
features luxurious lounges and dining rooms, an on-site cafe? bar, a
cinema and a professional hair and beauty salon.
We have an exciting opportunity as we are adding an additional Home
Admissions Advisor to our team. We are looking for an ambitious,
dedicated and compassionate sales person who will work alongside our
current Home Admissions Advisor ensuring the effective daily operation
of Sales and Marketing whilst meeting and exceeding budget targets and
filling the home with the agreed client base and maximising revenue.
You will demonstrate the highest levels of professionalism and
customer service at all times whilst promoting the values and vision
of the Cinnamon Care Collection.
Our HAA's are expected to promote the homes at all times and to carry
out external business development, establishing community and
professional links.
Main Responsibilities:
- Update the Sales and Marketing activity database on an ongoing
basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from
colleagues and customers, brochure requests, internet enquiries and
other channels.
- Acquire information and collate responses and data from customers
as required, including chasing up outstanding information.
- Assist at Sales and Marketing events with special emphasis on
preparation for and coordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale
and are accurate.
- Manage and keep up to date the information on the pipeline of
potential residents, and when they are likely to become permanent
residents, in order to maximise revenue and meet sales targets.
- Develop new contacts and maintain regular and close contacts with
all key care influences.
- Identify new sales opportunities and ensure that, where possible,
these come to completion.
- Flexibility in covering the Sales & Marketing office over
seven days, including weekends and evening hours as and when required.
Person Specification
- This role involves working very closely with the General Manager.
You will need to be decisive, self-motivated, proactive, flexible
and adaptable. Confident and enthusiastic with a desire to excel in
all areas. You will need to possess the ability to prioritise your
workload and be able to work under pressure. The ability to
communicate and manage interpersonal relationships, including
influencing skills is essential.