Care Home Administrator

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As a Care Home Administrator, you will play a vital role in the efficient and smooth management of our care home. 

You will have the satisfaction of working with, and being supported by an enthusiastic and caring team that prioritises the wellbeing of residents and all team members. 

What do we offer you in return for your motivation and outstanding work?

• £11.44 per hour (Real Living Wage).
• Wage stream - access a portion of your wages before pay day.
• 28 days pro rata holidays.
• High street discount through Blue Light Card.
• Premium BorrowMyDoggy membership – as it says on the tin, borrowing a dog!
• Vivup Employee Benefits Programme. Including cycle to work scheme, discounted gym memberships, free counselling services, savings on food and drink, leisure activities, shopping and much more!
• Extensive induction and training programmes.
• Promotion and progression opportunities.

Main Responsibilities:

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records. Including admissions and discharges and personal information.
• Maintaining accurate staff records.
• Producing agendas, taking minutes of meetings, and keeping accurate records of meetings where required.
• Ensuring confidentiality regarding issues concerning residents.
• Monitor and order necessary supplies and maintain inventory records.
• Performing other reasonable duties as agreed with Home Manager.

Skills & Experience:

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills. 
• Well organised and ability to multi-task.
• Excellent customer service skills.

*This position requires a PVG and two references*