Befriending Co-ordinator

Befriending Co-ordinator - Homebased/Hybrid

Permanent - Full Time - 37 hours per week

About the role

This is an exciting opportunity to join the MHA Central Befriending Team. The Central Befriending Team is responsible for delivering a high quality remote befriending service to older people nationally.

The role is Home Based with a requirement to visit our Derby Central office once per month. There can be some flexibility around working location and pattern for the right candidate.

You will be responsible for supporting older people and volunteers through the befriending journey, including responding to enquiries through phone and e-mail and so strong communication skills are essential.

Could you be the person to take on this exciting role to support our ambitious befriending plans so that we can provide vital help in tackling loneliness and isolation for those in later life?

About You

We are looking for an individual with an ability to communicate effectively with volunteers, older people and colleagues across the organisation. Organisational skills will be integral to success in this role so you should possess the ability to manage and prioritise a varied workload. The team use IT systems including Sugar CRM and Xurrent, therefore strong IT skills are needed for the role.

As a charity that cares for older people, you should be passionate about reducing loneliness and isolation and determined to make a difference for the 18500 individuals we support across the country.

Perks of joining the MHA family:

• Access to Blue Light Card - The UK's no.1 discount service for emergency services, NHS, social care sector & armed forces!
• Values driven culture - we're super proud of our culture. Click here to learn more!
• Care and Support for You - Our in-house Chaplaincy service is widely recognised within MHA and beyond and is available to all staff members who may benefit from pastoral care and support.
• Buy and Sell Annual Leave - buy or sell up to a week's holiday per annum (depending on your annual entitlement)
• MHA Cares for You - Our bespoke scheme offering a wide range of deals and discounts in leading retailers and online stores.
• Highly supportive leadership team.
• High colleague employee engagement scores.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. 

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Championing Equality & Diversity: Inclusion for All at MHA

MHA promotes a culture of respect and belonging for everyone. Learn about our commitment to equality, diversity, and inclusion for staff and residents.