Why work at The Wickets care home?
At Care UK's The Wickets in Southampton, Hampshire, providing the highest standard of care for residents will be at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.
Our team will work in a luxury, purpose-built home in warm and welcoming surroundings. We'll provide short term and permanent residential, nursing and dementia care with fantastic facilities for residents, including our own coffee shop and hair salon, as well as a cinema room and lovely landscaped gardens.
We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at The Wickets.
Customer Relations Manager
£35,000-£40,000 + uncapped commission
Care Home Based
Full time
We have an exciting new role for a Customer Relations Manager based at The Wickets care home in Hampshire. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote The Wickets through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities:
Achieve targets for resident occupancy and average weekly fee.
Promote the care home and drive enquiries through events,
sponsorships, and PR.
Communicate accurate information to
prospective clients about our facilities, services, and prices.
Monitor competitor landscape and identify market opportunities.
Collaborate with the Home Manager and Head of Departments.
Complete all required reports accurately and on time.
Available
for evening and weekend meetings and events as required.
What We're Looking For:
Consultative sales approach
Self-motivated, flexible, and
enthusiastic.
Collaborative, sharing ideas and
information.
Highly organised, managing multiple
priorities.
Customer service oriented.
Why Join Care UK?
Dynamic, growing organisation dedicated to outstanding care.
Supportive, inclusive team environment.
Competitive salary and
commission structure alongside a comprehensive benefits package.
Make a meaningful impact on residents’ lives.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!
About Us:
Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.