Duty Officer

Duty Officer (Relief) based at Archers Court HWC, Hitchin

Available Hours:
Various hour's available - Relief
Salary £12.46 per hour (£13.08 per hour from 1st April 2025)

Are you passionate about helping people? Are you warm and compassionate?
Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?
You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:
* 20 days holiday (excluding bank holidays) and an option to buy annual leave.
* Life assurance.
* A discount scheme which includes savings with retail stores and online purchases.
* Access to a number of nationally recognised training courses and qualifications.
* Genuine career progression and development opportunities.
* Employee assistance programme including free counselling and legal advice.
* Access to chaplaincy and pastoral support.
* Access to wellbeing resources.
* Recommend a friend scheme.
* Family friendly policies.
* Long service awards.
* Free uniform and DBS check.
* Healthcare scheme at competitive rates.

About the role
We are looking for Duty Officer to play a critical role ensuring that both our residents and colleagues feel supported every single day.
You will support the Housing Manager to improve services for residents and all visitors as well as improve quality of life for residents by ensuring the security of the building, health & safety of residents 24 hours per day.

About the scheme

Archers Court is a surrounded by attractive and well-maintained gardens and offers a range of facilities and amenities designed to make retired life easy and enjoyable.

The development has 24 one and two bedroom apartments for sale, creating a diverse and vibrant community of residents aged 60 and over.

Offering a convenient location close to all amenities and travel links, Archers Court is the ideal place to enjoy a fulfilled retirement. The Old Market Town of Hitchin is within walking distance with a variety of shops, museums and places of interest. There is a bus stop close by which will take you to the local towns of Letchworth Garden City and to Stevenage Old Town, both have numerous places of interest to explore.

About you
The right person must provide an environment where residents feel safe and secure, they must support the residents to build personal resilience in self-managing their own health and welfare.
Instinctively you will feel a personal alignment to our company values, and you will possess a wealth of experience within the care / housing sector. You will be a positive team player who will deliver on our One MHA strategy and drive change with enthusiasm and innovation.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

"Agencies: Please note, MHA do not accept unsolicited CV's from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV's from agencies that have been appointed and briefed by MHA's central Talent Acquisition Team."