Housing Assistant

Housing Assistant

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support client groups?

Position: Housing Assistant

Location: Tottenham Hale, London, N17

Salary: £28,200 per annum

Contract: Full Time Permanent

Hours: 38 hours per week

Closing Date: 6th April 2025

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role:

As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to tenants.

You will also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing

Management matters.

About You:

To be successful in this role you will need to have excellent organisational, administrative and IT skills, and a commitment to excellent customer service.

Essential skills and experience include:

• Strong relationship-building skills with internal and external partners
• Excellent literacy, numeracy, and analytical abilities
• Clear and concise writing skills with strong attention to detail
• Effective workload management, meeting conflicting deadlines
• Proficiency in maintaining records, spreadsheets, and databases
• Ability to use initiative to improve team efficiency
• Professional communication skills, including handling calls and complex situations
• Experience with IT systems, Microsoft Office, and working with financial software such as IPOS or the ability to learn.

Benefits

The organisation values everything their staff do for the people supported, so provide a great benefits package:

• 25 days annual leave (excluding Bank Holidays)
• Comprehensive Learning & Development Programme
• Cycle-to-Work Scheme
• Employee Assistance Programme (Health Assured)
• Pension Scheme and Death in Service Benefit

The organisation applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

Other roles you may have experience of could include: Housing Officer, Tenancy Support Officer, Housing Support Coordinator, Housing Administrator, Resident Liaison Officer, Tenancy Sustainment Officer, Accommodation Support Worker, Housing and Lettings Assistant, #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.