Training & Development Manager

Training and Development Manager

About Our Family

We believe our staff are our greatest asset, and we are committed to providing them with the training, support, and recognition they deserve. Our Training and Development Manager plays a pivotal role in ensuring our permanent staff group (no agency) are compliant, up to date, and on positive development journeys.

We are a well-established, family-owned group of care homes, celebrating 50 years’ experience next year. Our dedication and loyalty towards our staff has successfully driven our growth, and we take pride in delivering exceptional care to our residents. We are seeking a Training and Development Manager to maintain and enhance the training programs/standards.

Operating two nursing homes and two residential homes in Farnham and Fleet, with two homes rated “Outstanding” and two rated “Good”, we are looking for an experienced and passionate Training Manager, you'll play a key role in nurturing our most valuable resource—our people—ensuring they have the skills and knowledge to succeed and thrive.

Why Us?

At Woodlands & Hill Brow training isn’t just a classroom experience, it is embedded in everyday practices. You’ll work closely with our management teams to ensure that the training leads to meaningful changes on the floor, directly improving the lives of the residents in our care.

You will have full support from our home managers and administrative team to deliver impactful training programs.

About the Role:

We are seeking someone to lead the development and delivery of a high quality, innovative training program that meets the current and future needs of Woodlands & Hill Brow Ltd and our valued staff. You will identify training needs, plan and organise training, and oversee the mandatory program, ensuring it aligns with the latest Health and Social Care Initiatives and requirements.

Your role includes ensuring staff compliance with the annual training plan while managing a training and development budget. You will provide staff with the tools and resources for professional growth, improving performance and resident satisfaction, and ensuring adherence to company policies and legal requirements.

This is a full time, Monday to Friday role with occasional weekend work, as needed, for training sessions. A full, clean driving license is required for travel between our homes.

We are looking for someone who can:

• Ensure consistency, compliance, and competence in role specific training.
• Oversee the company’s training programs.
• Deliver mandatory training on topics such as manual handling, dementia, fire procedures, basic life support, customer care, record keeping, MCA/DOLS, safeguarding, infection control, end of life care, supervision skills, tissue viability, and food and nutrition.
• Provide staff training and hold a ‘Train the Trainer qualification’, specifically in Manual Handling.
• Ensure all training complies with legal requirements.
• Communicate and train staff using our values, history, and commitment to high quality elderly care.
• Develop and enhance training systems to improve knowledge and performance.
• Conduct regular reviews to identify cost effective training solutions and maximise claimable funding.
• Create individual leaning plans and collaborate with managers to tailor training for each staff member.
• Evaluate the effectiveness of training and its impact on employee skills.
• Monitor and maintain high quality training standards at Woodlands & Hill Brow Ltd.
• Promote a continuous training ethos that enhances residents and families’ experiences.

(full job description available upon request)

About You:

• Be a qualified trainer with at least 2 years’ experience as a training manager in the healthcare sector, holding a teaching qualification
• Be well-versed in elderly and dementia care.
• Be an effective training and communicator with significant experience delivering learning and development solutions.
• Have the ability to upskill, motivate, and promote training among staff.
• Possess hands-on experience coordinating multiple training events, preferably within healthcare settings.
• Be knowledgeable in learning management systems and web-based delivery tools.
• Demonstrate a proven ability to manage the full training cycle.
• Be familiar with both traditional and modern training methods, staying up to date with current learning and development practices
• Adhere to a personal ethos of ‘do your best to be the best.’
• Have advance organisational skills.
• Have the confidence to direct and manage the teams effectively.

What’s On Offer

• Competitive salary of £50k for experienced professionals, with a total package up to £55k, including performance-based bonuses up to £5k
• 28 days annual leave, including bank holidays.
• Study support for personal development.
• Permanent team members (no agency staff)
• Matched company pension scheme with 3% contribution.
• Complimentary wellbeing benefits, incl. Chiropody and massage
• Wellbeing support, through our ‘wellbeing first aider’ programme
• Paid team building events & staff appreciation events throughout the year
• Staff recommendation bonus
• Complimentary staff meals.
• Free onsite parking