Please note this role is not eligible for sponsorship and we can
only consider applications from candidates with valid right to work
in the UK.
If you are an experienced Administrator with great communication
skills, have a bubbly personality, emanate warmth and
professionalism and want to work with a great team, then this role
will definitely be of interest to you.
As a Business Administrator, you will be part of the care team and,
as such, will have some contact with residents, family members and
other visitors therefore, maintaining a friendly and professional
manner whilst interacting with them is a must.
It is essential that confidentiality regarding residents, the Home
and staff is always observed both in and out of the working environment.
Responsibilities:
- To work closely with Care Manager, assisting in any matters
arising, maintaining continuity in day-to-day running in Managers
absence and ensuring Manager is aware of all relevant information.
- Deal effectively with all enquiries by residents, Head Office,
Social Services, Regulators and sales representatives, and any other
outside agencies.
- Issue Offer of Acceptance letter and contract to new
residents/families and attach to system.
- To complete the Residents’ Monthly Audit accurately and within the
timeframe given to ensure the accurate billing is produced.
- To ensure that all payments received are recorded in the
appropriate way and information communicated to Head Office staff.
- Assist with the care and safe keeping of resident's personal
property and property belonging to the Home.
- Responsible for maintaining the Home’s Petty Cash, along with the
Home Manager.
- Record all purchases on the company credit card, upon receipt of
statement, collate all receipts along with authorisations and return
to Head Office within specified timeframe.
- Type out any letters etc. at the request of the Care Manager
- To assist in dealing with any relatives/residents/staff complaints
and seek the assistance of the Care Manager.
- To assist in end-to-end recruitment processes
- To assist with the induction of new starters, ensuring they are
welcomed into the team. Informing the People Champions of any offers
made/new starters.
- Assist in HR Processes like absence reports, update records in
relation to sickness, absence, holidays, ensure disclosure and right
to work information is kept up to date and assist in rolling out
document updates.
- Working accurately to deadlines set for daily, weekly and monthly
tasks and reports within the home and for Head Office.
- Maintain good housekeeping of all systems ensuring current status
at all times i.e. E-Learning, DBS, Careblox and Income Processing.
- Archiving relevant documentation in line with company policy and procedures.
Knowledge and experience required:
- Exceptional interpersonal skills
- A positive 'can do' outlook
- Demonstrate good computer knowledge, specifically use of Word,
Excel and email.
- Have good organisational skills and be able to manage time and
workload effectively in a fast-paced environment.
- Have a general knowledge of payroll and financial processes.
- Able to demonstrate an ability to manage pressure, prioritise
tasks and communicate effectively at all levels.
- Genuine interest in working in a care environment.
Working with us will result in some excellent rewards & benefits including:
- Simply Health – company funded, providing cashback for
prescriptions, optical and dental costs 24/7 virtual GP access plus
more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure
providers, hospitality etc.
- An exclusive discount on Tastecard - dine out with up to 50% off
total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
If the sounds like the role for you and you would like to work for a
forward-thinking employer, apply now to send your details to our
Talent team!
*Benefits require completion of a 12-week probationary period
before they can be accessed.
**Benefit subject to deduction not taking colleague below National
Living Wage