Job Description:
Job Title: Head Housekeeper
Location:
Richmond Village, Bridge Meadow Way, NN4 5EB
Salary range: £27,864pa & Excellent Benefits
Contract: Permanent - 40hrs
Shift Pattern: 8-6 pm - 5 days from 7
We make health happen
At Bupa, we offer essential support when it matters most. Richmond
Village Northampton provides luxury retirement living with personalized
care that promotes independence and honours individual choice, allowing
our residents to live their best lives.Our Head Housekeeper is the
maestro of cleanliness and comfort, orchestrating a team dedicated to
creating a warm, spotless, and inviting atmosphere for our cherished
residents. With a keen eye for detail and a nurturing touch, they ensure
every nook and cranny reflects the joy and care of our vibrant
retirement community.
You'll help us make health happen by:
- Allocating areas of cleaning for each Housekeeper fairly and
monitoring the quality of their work
- Ensuring all schedules for cleaning, including spring and deep
cleaning are maintained
- Carrying out audits, maintaining records and performing weekly
stock takes to ensure adequate supplies are available
- Managing the housekeeping resources efficiently, minimising loss
and wastage of supplies
- Managing all housekeeping matters, you'll carry the housekeeping
portable DECT phone ensuring that all calls are answered promptly,
and appropriate action is taken
- Ensuring all housekeeping staff operate equipment safely and that
equipment is maintained and stored properly
- Training new staff in accordance with company procedures and policies
- Working closely with your Line Manager, the Sales department and
Village Advisors, you'll ensure all arrivals, Richmond Retreats and
sales functions are prioritised and dealt with efficiently
- Cleaning residents' rooms, bathrooms, and all communal areas
including staff areas within the village
- Adhering to Health and Safety requirements and COSHH at all times
- Ensuring that rubbish bins are emptied, rubbish is appropriately
disposed of and that all storage rooms and housekeeping trolleys are
clean and tidy
- Remaining vigilant around the village to ensure all areas are
clean, reporting all maintenance and safety hazards
Key Skills / Qualifications needed for this role:
This role is a hands-on position that involves close collaboration with
the housekeeping and laundry team, under the supervision of the Head of
Hospitality. Key responsibilities encompass team development,
scheduling, stock management, and serving as the primary contact for
residents and their families. The role carries the overarching
responsibility for the cleanliness and aesthetic upkeep of the
retirement village's interior, as well as ensuring a safe working
environment. Proficiency in preparing show suites and rooms to a high
standard is preferred.
A background in team management, familiarity with cleaning agents,
proficiency in operating cleaning machinery, and experience in a care
setting would be beneficial. You should be organized, self-driven, and
capable of independent initiative. A meticulous attention to detail and
a sense of pride in your work are essential. Excellent communication
skills are required, along with a considerate nature and adaptability,
especially when collaborating with the team.
Benefits
Our benefits are designed to make health happen for our people. Viva is
our global wellbeing programme and includes all aspects of our health -
from mental and physical, to financial, social and environmental
wellbeing. We support flexible working and have a range of family
friendly benefits.Joining Bupa in this role you will receive the
following benefits and more:
- My Healthcare - Quick, easy access to support, advice, and
treatment for a variety of health-related issues, including remote
GP, physiotherapy, and mental health support - all available from
one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa
healthcare products, all to the approximate value of £350
- We offer a sick pay scheme to our frontline teams, as an addition
to statutory sick pay, to help provide some reassurance and
financial support during longer absences.
- Free meal with every shift.
- 28 days holiday.
- Long Service - For every milestone at Bupa we will reward you with
ecards, extra holidays and money!
- Interest- free annual travel Loan to enable the purchase of public
transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages
within minutes.
- Competitive Pension plans and Parental leave options as well as
access to unique products such as our Menopause plan.
- My Bupa Extras - discounts at your favourite retailers, plus a
huge range of tools, content and information to support you with
your wellbeing.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers
are our focus. Our people are all driven by the same purpose - helping
people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in
everything we do. We encourage all of our people to "Be you at
Bupa", we champion diversity, and we understand the importance of
our people representing the communities and customers we serve. That's
why we especially encourage applications from people with diverse
backgrounds and experiences.Bupa is a Level 2 Disability Confident
Employer. This means we aim to offer an interview/assessment to every
disabled applicant who meets the minimum criteria for the role. We'll
make sure you are treated fairly and offer reasonable adjustments as
part of our recruitment process to anyone that needs them.
Time Type:
Full time
Job Area:
Care Home - Care support
Locations:
Richmond Northampton Village