Receptionist

Join Our Team as a Receptionist!

Position: Receptionist
Location: Willingdon Park Manor Care Home 
Type: Part Time - 25 shifts per week with alternative weekends 
Salary: £13.12

At Hallmark Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. As a family-run provider with 22 care homes across the UK, we believe in nurturing relationships and creating a warm and welcoming environment for our residents. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.

About the Role:

Are you a friendly, professional, and organised individual looking to make a positive impact in a care home setting? We invite you to join the Hallmark Care Homes family as a Receptionist at Willingdon Park Manor Care Home. In this role, you'll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.

Key Responsibilities:

• Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
• Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
• Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
• Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.

Who You Are:

• Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
• Ethical: You do things the right way, living by our Charter and values.
• Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.

What to Expect:

• Values-Driven Company: Work with a company that values people as its greatest asset.
• Career Growth: Benefit from industry-leading training and development opportunities, with excellent career progression.
• Outstanding Benefits: Enjoy a range of benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Access our rewards and discount scheme – Hallmark Rewards.
• Work-Life Balance: Experience a healthy work-life balance with structured shift patterns.

Rewards Package:

As well as a competitive salary, Hallmark Care Homes offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Referral and Reward Scheme: Earn up to £250 per referral through our Care Friends app.
• Life Assurance: Peace of mind with our comprehensive life assurance package.
• Pension: Secure your future with our robust pension scheme.
• Development Opportunities: Grow with us as an organisation, with numerous development and progression opportunities.
• Discounts: Enjoy discounts on high street and online stores, hotels, travel, and more through our health scheme cashback.

Please be aware that we are unable to offer sponsorship for this role. 

Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.  

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options you’d like to request, please let the recruitment team know when making your application.