Commissioning Operations Manager

About the role

This is a crucial role focused on ensuring our new care homes open successfully, achieve strong occupancy levels quickly, and deliver an exceptional first impression to residents, families, and stakeholders. You will oversee the full operational setup, ensuring the homes meet all regulatory requirements, are fully staffed, and deliver exceptional care from the outset. Your role will involve, embedding Kingsley’s values and quality standards, and creating a safe, supportive environment for residents. You will lead all aspects of the commissioning process with a clear focus on filling beds and establishing a strong market presence.

Reports to: Co-Chief Operating Officer

• Proven experience in managing operations in a care home or similar healthcare setting
• A track record in commissioning or turning around services
• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Ability to analyse data and make informed decisions to achieve business objectives
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast-paced environment
• Hold a full UK driving licence

Education and qualification

• NMC registered nurse with relevant post-registration experience, desirable but not essential.

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.