TLC Wellbeing Assessment Centre Day

Are you an enthusiastic and motivated individual who is excited to take the next step in your career? Whether you are starting out or looking for your next challenge, join us at our Wellbeing Assessment Centre Day where you will have the opportunity to learn more about our organisation, showcase your skills and explore exciting career opportunities. This is your chance to meet our team, get a feel for our culture and show us what you can bring to the table.

**About Us:**

TLC Care is a small Care home company where our core values of Truth, Love, and Compassion guide all we do. We are devoted to enhancing the lives of our residents through outstanding care and engaging well-being and lifestyle activities.

**About the Roles:**

1. Lead Activities Coordinator- Locations: Cricklewood, Barnet and Surrey

As the Lead Activities Coordinator, you'll have the exciting opportunity to spearhead our wellness initiatives. Your primary focus will be leading the wellbeing team to plan, design, organize, and deliver a diverse range of activities destined to inspire delight and fulfillment in our residents’ lives.

**What You’ll Do:**

- Oversee the creation of stimulating activities that resonate with our residents' hobbies and interests, from musical acts and arts and crafts to community visits and exercise classes.

- Update activity care plans and notes, and manage communications with external activity providers.

- Foster an environment that encourages lifestyle choices, happiness, and collective team spirit.

- Support the Cambridge Manor leadership team on our collective journey to achieving outstanding care standards.

**What We're Looking For:**

- A creative, outgoing, and motivated individual committed to making a meaningful difference every day.

- Someone who embodies a one-team approach, working collaboratively with residents, relatives, and team members.

- Experience leading a team in organizing and delivering complex activities and events.

- Strong leadership abilities, excellent organisational skills, and a keen eye for detail.

**Examples of Activties:**

- Art and Craft Projects

- Music and Dance

- Memory Games

- Gardening

- Themed Events and Parties

- Social Visits and Video Calls

- Board Games and Card Games

- Photography Projects

2. Activities/ Wellbeing Coordinator- Locations: Barnet and Potters Bar

As the Activities/Wellbeing Coordinator, you'll have the exciting opportunity to support and deliver our wellness initiatives. Your primary focus will be to deliver a diverse range of activities destined to inspire delight and fulfillment in our residents’ lives.

**What You’ll Do:**

- Create and deliver stimulating activities that resonate with our residents' hobbies and interests, from musical acts and arts and crafts to community visits and exercise classes.

- Update activity care plans and notes, and manage communications with external activity providers.

- Foster an environment that encourages lifestyle choices, happiness, and collective team spirit.

- Support the Home leadership team on our collective journey to achieving outstanding care standards.

**What We're Looking For:**

- A creative, outgoing, and motivated individual committed to making a meaningful difference every day.

- Someone who embodies a one-team approach, working collaboratively with residents, relatives, and team members.

- Strong leadership abilities, excellent organisational skills, and a keen eye for detail.

**Examples of Activties:**

- Art and Craft Projects

- Music and Dance

- Memory Games

- Gardening

- Themed Events and Parties

- Social Visits and Video Calls

- Board Games and Card Games

- Photography Projects

3. Customer Services Supervisor- Locations: Cricklewood and Harrow

As the Customer Services Supervisor, you will be the first point of contact for all telephone calls and personal visitors to the home, ensuring that all customers both internal and external are treated in a professional manner, with respect and dignity. 

**What You’ll Do:**

- To be responsible for answering telephone calls, dealing with initial enquiries, provide advice and support, referring to relevant heads of departments as appropriate and passing on messages in an efficient and timely way.

- To support with dealing with sales enquiries, show rounds and pass on enquiries as appropriate. 

- To assist with some of the administration dutes of the care home to support the business admin function. 

- To maintain an outstanding relationship with alll internal and external stakeholders.

**What We're Looking For:**

- A outgoing and motivated individual committed to making a meaningful difference every day.

- Someone with strong communication skills and excellent telephone manner.

- Someone who embodies a one-team approach, working collaboratively with residents, relatives, and team members.

- Excellent organisational skills, and a keen eye for detail.

**Why Choose TLC Care?**

- Be part of an IIP Platinum organization known for exceptional people practices and support, including engagement champions and mental health first aiders.

- Immerse yourself in a culture that lives and breathes our TLC values in all we do.

- Enjoy extensive support via engagement sessions with our Support Office Team.

- Benefit from tailored career paths and incentive-based pay schemes.

- Receive 28 days holiday, including bank holidays.

- Participate in unparalleled learning and development opportunities through our TLC Academy.

- Avail discounts from over 2000 high-street and online retailers, free meals, uniform, health cash plans, and much more.

- Connect with a leadership team skilled in providing person-centered leadership, ensuring you’re consistently supported and inspired in your role.

Places are limited- apply now to secure your spot!

**Apply Today** and be part of our family where your role in individualised care matters every day!