Market Harborough care home praised for quality care

A Leicestershire care home has been highly rated by its residents for offering “high-quality care” after attaining the best possible standards during an inspection.

Peaker Park, in Market Harborough, is now fully compliant with all of the standards set by the Care Quality Commission (CQC), following a two-day, unannounced inspection by the government agency earlier this month.

The service offered by the 137-bed home has also been ranked highly by its residents, relatives and local healthcare professionals, with a 97 per cent satisfaction rate recorded in a recent internal survey.

A CQC report in 2012 found improvements were needed in three areas but the most recent inspection, in early January, showed significant progress in all areas, with the home being assessed at the highest possible level following the latest inspection.

James Wood, managing director of PrimeLife, which runs the home, said: “As a widely-respected provider of quality care, we pride ourselves on offering and delivering the highest-possible standards.

“The care of our residents is our number one priority, which has been demonstrated by the inspection and our survey.

“The inspectors were clearly impressed with the levels of service offered by Peaker Park and offered positive comments to our staff for the high-quality care they continue to deliver. “I would like to congratulate our dedicated team of staff who frequently go the extra mile to ensure the needs of our residents are met.”

Resident Olive Chapman said: “I love it here, they really look after me. The care is excellent, the staff are so lovely and they always do whatever they can to make you happy.”