Former CQC inspector who started as 'tea girl' becomes care home manager

An ex-inspector with over 20 years' experience making sure care homes meet the standards of the Care Quality Commission (CQC) has just taken on the mantle of running a care home in Portsmouth.

Michelle Presdee has enjoyed an extensive adult social care career and will be using her knowledge and experience to run Hartford care’s flagship care home, Hartford Court.

Opened since 2016, Hartford Court is a 60-bed care home offering residential and dementia care, including respite care and day care services. Ms Presdee will be overseeing 58 staff.

The ex-inspector said of her new role: “I'm really excited and proud to be managing Hartford Court to share my experience and get to know the residents and team.

"My time at the CQC gave me the skills and experience to know Hartford Court is a home which ensures residents are central and will be at the heart of all decisions made.”

Ms Presdee Michelle started her social care career by being a 'tea girl'. She then progressed to the position of auxiliary nurse within a nursing home. This experience of aged care put her in a good place to operate such a large care home, as she says: “This gave me insight into how people can flourish, and their life be enhanced by moving into the right care home.”

After gaining her professional qualifications, Ms Presdee spent many years as a social worker, specialising in working with older people. It wasn’t long before the former social worker’s career progression saw her move to a care home environment, and she then spent 20 years as a CQC inspector.

She says the experience “Has given me the skills and experience to know Hartford Court is a home which ensures residents are central and will be at the heart of all decisions made. Residents can be assured they will be treated with the core principles of dignity, privacy and respect at all times.

“All the staff team know and understand Hartford Court is the residents' home and will ensure all they do encompasses the values people expect in their own home.”

click here for more details or to contact Hartford Court