Anchor becomes care home group with most 'outstanding' ratings

After gaining its eighth CQC ‘outstanding rating’, Anchor has become the UK care home provider with the most CQC ‘outstanding’ ratings. The most recent of which was awarded to Abbeywood Care Home in Surrey, for an inspection that took place in October of this year.

This latest rating means Anchor officially has the most outstanding ratings of any care home provider, whether that’s for older people or younger adults with learning disabilities and/ or physical disabilities.

Recently, both Birkenhead Court and Dawson Lodge in Southampton also received the highest rating that the Care Quality Commission (CQC) can offer, and another 92 of their care homes have been awarded ‘good’.

Anchor’s care services director Mark Greaves praised the hard work and commitment of the staff in the care homes for the achievement. He said: “We strive to continue to raise the already high standards of care in our care homes so for eight of Anchor’s homes to be rated outstanding is an amazing achievement.

“We secured these ratings because of consistent good practice, focusing on person-centred care and putting the wellbeing of the residents at the heart of everything we do and every decision we make.

“I’m proud of all the care home teams who work hard every day to provide our residents with an enabling and motivating environment where they feel safe and happy.

“We welcome such rigorous CQC inspections and clear ratings so older people and their families can see which homes are the best in the country.”

The CQC report summary for Abbeywood contained special praise for the registered manager of the home, Jamila Towfiq-Faerber. It said she ‘led by example and as such had developed a positive culture within the staff team.’

Ms Towfiq-Faerber, said: “The residents and their families regularly tell us Abbeywood is a great place for older people to live but to be given such praise from the regulator is outstanding.

“This has been an entire team effort. Everyone’s passion, commitment, and sheer hard graft have been instrumental in the achievements and differences we make to our residents’ lives every day.

“I am extremely proud to be a part of such a fantastic team who have created a homely atmosphere for our residents. Abbeywood is a home where residents want to live and where staff enjoy coming to work so they can develop as people and enhance our residents’ lives daily.”

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