Northumberland care home rated Top 20 home

HC-One’s Hartford Court Care Home, in Cramlington, Northumberland, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North East in the Carehome.co.uk Awards 2025, marking Hartford Court’s third year in the prestigious awards.

Carehome.co.uk, the UK's leading care home directory and comparison website, holds its annual Care Home Awards to recognise the 20 top-rated care homes in each region of the UK.

These are based on individual review scores that carehome.co.uk have received from residents, and their friends, family and loved ones, demonstrating real life opinions and first-hand experiences from those most closely connected to the home.

Hartford Court received an overall rating of 9.9/10 based on independent reviews, in recognition of the high standards of care provided at the home – which provides residential and residential dementia services for the local community.

The 68-bedded home received a ‘Good’ CQC report rating in February 2023, with ‘Good’ results across all categories, demonstrating that the home is safe, effective, caring, responsive and well-led.

HC-One is committed to providing the highest standards of care in every community they serve, which is demonstrated by their 9.6/10 average rating on the carehome.co.uk website – which is among the highest review scores across the care home sector.

Fatima Trawally, HC-One’s Hartford Court Care Home Manager, said: “At Hartford Court, our residents, along with their families, friends, and loved ones, are at the core of everything we do. It truly means the world to us to know that they see and appreciate the dedication, compassion, and hard work of our entire team.”

Nicola Bales, HC-One’s Managing Director for the North East, stated: “Hartford Court truly deserves the recognition and praise it has received from this award, and I know it will mean the world to all our colleagues who work tirelessly to make it a compassionate and caring community.

“This is an incredible achievement, and we are immensely proud of everyone at Hartford Court who has worked relentlessly to provide the exceptional care and kindness that has been recognised by our residents, their families, and the wider community.”

In total, twelve HC-One homes received a carehome.co.uk award for being among the Top 20 care homes in their respective regions, with five HC-One homes in the North East, three in the North West, three in Scotland and one located in Wales.

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