Finalists and Highly commended as Care Employer of the Year at The Regional Great British Care Awards 2023 - Heritage Manor Ltd

Recipient: Heritage Manor Ltd

Date: Saturday 04 Nov 2023

The Judges looked at how we support all our team members, as well as how we create a positive working culture and environment. They liked our thorough 3 day Induction for new team members, as well as our own Care Certificate Workbook and Peer Mentor Programme, along with a desire to promote internally. The Judges wanted to know about how we communicate directly with everyone using our own mobile communication platform called HERMAN, to give updates / news blogs / run competitions and surveys. It was also noted that our team play an important role in our mission statement; “To provide warm and friendly care, within a homely environment, delivered by well-trained and motivated staff, to enable residents to live their best lives.”
A special interest was shown in the Holiday Lodge that Heritage Manor owns in Devon. It was bought after COVID to say a special ‘thank you’ after such a difficult time. A free holiday is awarded to all levels of staff and their families to recognise commitment to their Home and the residents. To date, 92 holidays have been awarded.
These are only some of the benefits that we offer our team members and it is very rewarding for us all to be recognised as a Great British Care Home Employer success