Submit a Review for Philiphaugh Manor
Station Road, St Columb, St Columb, TR9 6BX
View Full Details of Philiphaugh ManorLatest Reviews for Philiphaugh Manor
11 March 2025
Overall, I really like it here, I get on well with the staff and I'm well looked after.
24 January 2025
Since my mum has been here, she has been better in her health and mind. Staff have been kind and treat her with dignity at all times. We have been so happy because Mum is happy and very settled. I can approach any of your staff and they are very approachable and always willing to help if they can.
24 January 2025
Been happy with all the help I received to get Mum in here and now she is here, the staff make Mum feel welcome and give her hugs, which helps her feel love, which is important to her.
28 November 2024
My uncle is very settled and happy at Philiphaugh, which is lovely to see, and I am very grateful to all the staff there. I watch him interact with the staff and can see that they really do understand his needs. His room is spacious and always warm. Whilst I do not see the food at the home I have given a high score as my uncle tells me how much he enjoys his meals.
14 May 2024
My brother has not lived at home with his wife for two years. For the first eight months he was either in hospital or in a home in another town. Philiphaugh is the only place he has been settled. He has never asked to be taken home and is happy with the food and all the staff there. The building is sad and does need updating, but the staff are wonderful and to the family this is what we care about for him more than any posh building.
29 April 2024
I was quite apprehensive of my mother entering a care home, however, my first thoughts and feelings of Philiphaugh Manor was what a nice atmosphere, immediately quelling my anxiety. Greeted by a senior member of staff who was very welcoming, sympathetic and optimistic. I felt reassured. The room my mother occupies is warm, clean and suitable for her. Every time we visit, the staff are very friendly and helpful and my mum said she couldn't be happier. She has only been there a month and I am reassured she is being looked after very well but very nice competent staff.
29 April 2024
My mum has lived at Philiphaugh for 2 years. She is very settled now. She likes all the staff and says they are nice. I know my mum is happy here as she is always happy and settled when I see her. The staff are well trained, knowledgeable, and kind. They are always happy to chat and tell me how Mum is doing. They listen to my thoughts about my mum’s care. It would be great if they could get someone to take the residents out in the minibus again, now the weather is improving.
12 April 2024
When we visit my sister at Philiphaugh Manor, the staff are always pleasant and welcoming. Staff are very tentative, they sit and chat with residents and take care of all their needs. My sister's room is good, it has a TV, large window, en-suite and is always clean and tidy.
27 July 2023
A lady who I care for came to Philliphaugh for respite in June 2023. The manager and all the staff are absolutely lovely and really do care for the ladies and gentlemen. Nothing is too much trouble and will help you and accommodate you in any way they can. The home itself is a lovely building, the rooms are quite big with en-suites for the people staying. Plenty of activities my lady had her nails painted her hair was always nice in a ponytail or plated which looked lovely. Visiting is great you get to spend time in their room if you wish or any of the communal rooms, the food looked lovely (made me hungry) and my lady enjoyed it all. Especially in the afternoon when a nice cup of tea came and a delightful lady had a selection of buns. I can’t rank the staff high enough, very caring and helpful. Thank you all so very much 10 stars are not enough that’s for sure.
16 January 2023
When you enter Philiphaugh you are immediately struck by its warm and homely atmosphere - it feels cosy and the staff seem to be genuinely kind and friendly. I cannot get my mother's opinion, as she has severe dementia, however, she never seems to want to leave after her respite stays. I think she probably prefers Philiphaugh to her own home! Other nursing homes we have tried have felt too clean, too clinical and too sterile. Philiphaugh does not feel like this at all - it feels like a proper home from home. I wish we could afford for Mum to live there all of the time!
30 November 2022
It was a challenging experience - but helped me to be more mobile. The staff were kind and dedicated. The food very good. I admired their tolerance and patience. Lovely surroundings.
06 December 2021
My mum is comfortable and happy with Philiphaugh Manor and I feel she is well looked after, receiving good care as part of the family of residents. The recent painting throughout Philiphaugh Manor really makes it look brighter and smart. Communication with staff about Mums health is food and I feel that Mum is in a caring and comfortable setting receiving the care it was impossible to provide in her home.
01 December 2021
My mother has been well looked after for two years to date. Covid-19 care was excellent throughout the pandemic, and precautions are still in place. Slightly chaotic housekeeping at times, resulting in clothes being lost, although clearly marked with a name.
30 November 2021
Mum always looks cared for, well and healthy. The home and room are very clean, and the staff very friendly and helpful. It's clear that they genuinely care for the residents. Living a long distance from the home, we are reassured that our mother is in safe hands.
25 November 2021
We chose Philiphaugh Manor for my mum as it has a homely feel. The staff are very patient with mum who has dementia and can be very difficult. Her room is always clean and adapted over the years to her needs! The whole building has been having an ongoing program of improvements which have greatly enhanced its appeal. I would have no hesitation in recommending Philiphaugh Manor.
25 November 2021
A lovely home from home- friendly, kind staff. Excellent amenities with no fuss and lovely ambience.
24 November 2021
My wife has been in this care home for three years. I am completely satisfied in every respect- no complaints whatsoever.
22 November 2021
My mother has been a resident at Philiphaugh Manor since February 2021. I was initially very nervous as she was placed there on release from the hospital, but I have nothing but praise for the staff and the home. They are unfailingly kind, pleasant and respectful of my mother, who has dementia and other physical problems. She enjoys the company of other residents, the food, her room, the activities and the facilities. She and her room are always clean, and she is always well dressed. Philiphaugh is an hour's drive away from me, and I wish I could see her more often, but she likes it there so much, she doesn't want to move!
22 September 2020
My mother was transferred from another care home where the owner there couldn't handle her 'lively' nature and found her too much 'trouble', but I must say that since she has been at Philiphaugh Manor I cannot praise the staff there enough. She enjoys her time there and she also cannot say enough about them. They are always pleasant courteous and we are always kept informed of their intentions before any important actions are carried out. I would highly recommend Philiphaugh and their staff to any potential families that are considering placing their relatives there on a permanent basis or for respite. Well done Philiphaugh.
27 March 2020
After mum being here for temporary care, she is very happy and hopes to stay on a permanent package. The care is great, staff wonderful, very good food. She has all she requires and is very happy.
Latest Reviews for Philiphaugh Manor
11 March 2025
Overall, I really like it here, I get on well with the staff and I'm well looked after.
24 January 2025
Since my mum has been here, she has been better in her health and mind. Staff have been kind and treat her with dignity at all times. We have been so happy because Mum is happy and very settled. I can approach any of your staff and they are very approachable and always willing to help if they can.
24 January 2025
Been happy with all the help I received to get Mum in here and now she is here, the staff make Mum feel welcome and give her hugs, which helps her feel love, which is important to her.
28 November 2024
My uncle is very settled and happy at Philiphaugh, which is lovely to see, and I am very grateful to all the staff there. I watch him interact with the staff and can see that they really do understand his needs. His room is spacious and always warm. Whilst I do not see the food at the home I have given a high score as my uncle tells me how much he enjoys his meals.
14 May 2024
My brother has not lived at home with his wife for two years. For the first eight months he was either in hospital or in a home in another town. Philiphaugh is the only place he has been settled. He has never asked to be taken home and is happy with the food and all the staff there. The building is sad and does need updating, but the staff are wonderful and to the family this is what we care about for him more than any posh building.
29 April 2024
I was quite apprehensive of my mother entering a care home, however, my first thoughts and feelings of Philiphaugh Manor was what a nice atmosphere, immediately quelling my anxiety. Greeted by a senior member of staff who was very welcoming, sympathetic and optimistic. I felt reassured. The room my mother occupies is warm, clean and suitable for her. Every time we visit, the staff are very friendly and helpful and my mum said she couldn't be happier. She has only been there a month and I am reassured she is being looked after very well but very nice competent staff.
29 April 2024
My mum has lived at Philiphaugh for 2 years. She is very settled now. She likes all the staff and says they are nice. I know my mum is happy here as she is always happy and settled when I see her. The staff are well trained, knowledgeable, and kind. They are always happy to chat and tell me how Mum is doing. They listen to my thoughts about my mum’s care. It would be great if they could get someone to take the residents out in the minibus again, now the weather is improving.
12 April 2024
When we visit my sister at Philiphaugh Manor, the staff are always pleasant and welcoming. Staff are very tentative, they sit and chat with residents and take care of all their needs. My sister's room is good, it has a TV, large window, en-suite and is always clean and tidy.
27 July 2023
A lady who I care for came to Philliphaugh for respite in June 2023. The manager and all the staff are absolutely lovely and really do care for the ladies and gentlemen. Nothing is too much trouble and will help you and accommodate you in any way they can. The home itself is a lovely building, the rooms are quite big with en-suites for the people staying. Plenty of activities my lady had her nails painted her hair was always nice in a ponytail or plated which looked lovely. Visiting is great you get to spend time in their room if you wish or any of the communal rooms, the food looked lovely (made me hungry) and my lady enjoyed it all. Especially in the afternoon when a nice cup of tea came and a delightful lady had a selection of buns. I can’t rank the staff high enough, very caring and helpful. Thank you all so very much 10 stars are not enough that’s for sure.
16 January 2023
When you enter Philiphaugh you are immediately struck by its warm and homely atmosphere - it feels cosy and the staff seem to be genuinely kind and friendly. I cannot get my mother's opinion, as she has severe dementia, however, she never seems to want to leave after her respite stays. I think she probably prefers Philiphaugh to her own home! Other nursing homes we have tried have felt too clean, too clinical and too sterile. Philiphaugh does not feel like this at all - it feels like a proper home from home. I wish we could afford for Mum to live there all of the time!
30 November 2022
It was a challenging experience - but helped me to be more mobile. The staff were kind and dedicated. The food very good. I admired their tolerance and patience. Lovely surroundings.
06 December 2021
My mum is comfortable and happy with Philiphaugh Manor and I feel she is well looked after, receiving good care as part of the family of residents. The recent painting throughout Philiphaugh Manor really makes it look brighter and smart. Communication with staff about Mums health is food and I feel that Mum is in a caring and comfortable setting receiving the care it was impossible to provide in her home.
01 December 2021
My mother has been well looked after for two years to date. Covid-19 care was excellent throughout the pandemic, and precautions are still in place. Slightly chaotic housekeeping at times, resulting in clothes being lost, although clearly marked with a name.
30 November 2021
Mum always looks cared for, well and healthy. The home and room are very clean, and the staff very friendly and helpful. It's clear that they genuinely care for the residents. Living a long distance from the home, we are reassured that our mother is in safe hands.
25 November 2021
We chose Philiphaugh Manor for my mum as it has a homely feel. The staff are very patient with mum who has dementia and can be very difficult. Her room is always clean and adapted over the years to her needs! The whole building has been having an ongoing program of improvements which have greatly enhanced its appeal. I would have no hesitation in recommending Philiphaugh Manor.
25 November 2021
A lovely home from home- friendly, kind staff. Excellent amenities with no fuss and lovely ambience.
24 November 2021
My wife has been in this care home for three years. I am completely satisfied in every respect- no complaints whatsoever.
22 November 2021
My mother has been a resident at Philiphaugh Manor since February 2021. I was initially very nervous as she was placed there on release from the hospital, but I have nothing but praise for the staff and the home. They are unfailingly kind, pleasant and respectful of my mother, who has dementia and other physical problems. She enjoys the company of other residents, the food, her room, the activities and the facilities. She and her room are always clean, and she is always well dressed. Philiphaugh is an hour's drive away from me, and I wish I could see her more often, but she likes it there so much, she doesn't want to move!
22 September 2020
My mother was transferred from another care home where the owner there couldn't handle her 'lively' nature and found her too much 'trouble', but I must say that since she has been at Philiphaugh Manor I cannot praise the staff there enough. She enjoys her time there and she also cannot say enough about them. They are always pleasant courteous and we are always kept informed of their intentions before any important actions are carried out. I would highly recommend Philiphaugh and their staff to any potential families that are considering placing their relatives there on a permanent basis or for respite. Well done Philiphaugh.
27 March 2020
After mum being here for temporary care, she is very happy and hopes to stay on a permanent package. The care is great, staff wonderful, very good food. She has all she requires and is very happy.