Submit a Review for Wykenhurst Residential Home
19 Baggallay Street, Hereford, HR4 0DZ
View Full Details of Wykenhurst Residential HomeLatest Reviews for Wykenhurst Residential Home
02 October 2024
My brother was at Wykenhurst for 12 years. He was as settled as content as he had ever been in his many years in residential care. Wykenhurst provided a good balance between care and maintaining his freedom. It really was his home with staff being part of 'his family'. For the last three months of his life the staff went above and beyond in providing care and support for him and the immediate family. Staff even visited him in hospital taking suitable treats to enhance his quality of life. In short, nothing was too much trouble.
18 October 2021
My husband has spent several years in Wykenhurst and has always received excellent care. The staff have been supportive to me and my son. I can see that he is content and happy in this care home.
01 October 2021
After a stay of many years my brother now regards the Care Home as his home, and does not wish for any other. He appreciates the staff, who all appears to be both caring and efficient. They respect the residents and their families and encourage visitors and telephone contact. The building provides opportunities for privacy and for companionship. Care is given as required, and independence encouraged within the ability of the individual. Those able to go out unaccompanied can do so, whilst others can do with the staff or family, is appropriate. Those who do not want to go out can remain inside. In their bedrooms when they wish, or in one of the lounges, or in the garden room or the garden. There is a television set in on of the lounges, and some of the residents choose to have their own television or radio sets in their bedroom. Likewise, there is a payphone for general use, but any who wish can have a private phone in his or her bedroom. The aim of all staff is making each resident feel truly at home.
27 September 2021
Clearly, our experience has been more limited during lockdowns etc, but overall very positive. An excellent home characterised by its homely atmosphere and dedicated leadership. Worthy of trust in all respects. No need for more characters!
21 September 2021
I feel that a professional care service is being provided for my brother, with open and honest communication from the care home at all times. Also very caring and responsible staff who are kind and patient with my brother's complex needs. The consistently good quality of care is reassuring for me as I live almost an hour's drive away. Pre-covid I often rang to arrange a visit at short notice due to my working pattern and was always welcome and able to spend time with my brother who has maintained the best health we can expect given his needs and even made slight improvements in some areas.
17 February 2020
My brother has lived happily at Wykenhurst for a number of years. I couldn't wish for better care for him.
12 February 2020
I'm in constant contact with my sister, but can only visit twice a year. However, from this, I can conclude that I am very happy with the care and accommodation that she is provided with.
07 February 2020
Wykenhurst Care Home has a warm and friendly atmosphere whenever I visit. The staff are always helpful and I am always greeted with an update on my sister's condition. Wykenhurst has a comfortable, homely feel, which must make it easier for the residents to settle. This review is based on my yearly visits.
06 February 2020
I recently visited my sister at Wykenhurst with my wife, we were made to feel really welcome by the staff and all the residents. We had a guided tour and found the home to be very clean and spacious. What struck me was there were parts of the house that were busy i.e restaurant plus communal areas but there were areas that were very peaceful, garden room. The garden is very good.
06 February 2020
My concern for care was soon put to rest as the staff and management have been wonderful with their caring and ability in every aspect of the word 'care'.
06 February 2020
My husband has been in full-time care for just over one year. He previously spent 2 days in daycare. I am very happy with his care at Wykenhurst Residential Home and would not hesitate to recommend the home.
05 December 2018
Our relative has been in Wykenhurst for one year. He has not always been the easiest to manage due to his dementia. The staff have been helpful in all aspects and have kept us well informed. Above all, we appreciate the efforts to make everything homely with respect for the wishes of the residents.
03 December 2018
Wykenhurst Residential Home is a lovely family run care home where the residents are given dignity, respect and are very well cared for. I have experience of two relatives living there and both have received excellent care. Communication between staff, residents and family is good. It is a lovely warm and safe environment with a real family atmosphere. I am always greeted with a smile from staff with an update of my relative.
Latest Reviews for Wykenhurst Residential Home
02 October 2024
My brother was at Wykenhurst for 12 years. He was as settled as content as he had ever been in his many years in residential care. Wykenhurst provided a good balance between care and maintaining his freedom. It really was his home with staff being part of 'his family'. For the last three months of his life the staff went above and beyond in providing care and support for him and the immediate family. Staff even visited him in hospital taking suitable treats to enhance his quality of life. In short, nothing was too much trouble.
18 October 2021
My husband has spent several years in Wykenhurst and has always received excellent care. The staff have been supportive to me and my son. I can see that he is content and happy in this care home.
01 October 2021
After a stay of many years my brother now regards the Care Home as his home, and does not wish for any other. He appreciates the staff, who all appears to be both caring and efficient. They respect the residents and their families and encourage visitors and telephone contact. The building provides opportunities for privacy and for companionship. Care is given as required, and independence encouraged within the ability of the individual. Those able to go out unaccompanied can do so, whilst others can do with the staff or family, is appropriate. Those who do not want to go out can remain inside. In their bedrooms when they wish, or in one of the lounges, or in the garden room or the garden. There is a television set in on of the lounges, and some of the residents choose to have their own television or radio sets in their bedroom. Likewise, there is a payphone for general use, but any who wish can have a private phone in his or her bedroom. The aim of all staff is making each resident feel truly at home.
27 September 2021
Clearly, our experience has been more limited during lockdowns etc, but overall very positive. An excellent home characterised by its homely atmosphere and dedicated leadership. Worthy of trust in all respects. No need for more characters!
21 September 2021
I feel that a professional care service is being provided for my brother, with open and honest communication from the care home at all times. Also very caring and responsible staff who are kind and patient with my brother's complex needs. The consistently good quality of care is reassuring for me as I live almost an hour's drive away. Pre-covid I often rang to arrange a visit at short notice due to my working pattern and was always welcome and able to spend time with my brother who has maintained the best health we can expect given his needs and even made slight improvements in some areas.
17 February 2020
My brother has lived happily at Wykenhurst for a number of years. I couldn't wish for better care for him.
12 February 2020
I'm in constant contact with my sister, but can only visit twice a year. However, from this, I can conclude that I am very happy with the care and accommodation that she is provided with.
07 February 2020
Wykenhurst Care Home has a warm and friendly atmosphere whenever I visit. The staff are always helpful and I am always greeted with an update on my sister's condition. Wykenhurst has a comfortable, homely feel, which must make it easier for the residents to settle. This review is based on my yearly visits.
06 February 2020
I recently visited my sister at Wykenhurst with my wife, we were made to feel really welcome by the staff and all the residents. We had a guided tour and found the home to be very clean and spacious. What struck me was there were parts of the house that were busy i.e restaurant plus communal areas but there were areas that were very peaceful, garden room. The garden is very good.
06 February 2020
My concern for care was soon put to rest as the staff and management have been wonderful with their caring and ability in every aspect of the word 'care'.
06 February 2020
My husband has been in full-time care for just over one year. He previously spent 2 days in daycare. I am very happy with his care at Wykenhurst Residential Home and would not hesitate to recommend the home.
05 December 2018
Our relative has been in Wykenhurst for one year. He has not always been the easiest to manage due to his dementia. The staff have been helpful in all aspects and have kept us well informed. Above all, we appreciate the efforts to make everything homely with respect for the wishes of the residents.
03 December 2018
Wykenhurst Residential Home is a lovely family run care home where the residents are given dignity, respect and are very well cared for. I have experience of two relatives living there and both have received excellent care. Communication between staff, residents and family is good. It is a lovely warm and safe environment with a real family atmosphere. I am always greeted with a smile from staff with an update of my relative.