Submit a Review for Lane House Care Home
265 Lichfield Road, Tamworth, B79 7SF
View Full Details of Lane House Care HomeLatest Reviews for Lane House Care Home
09 October 2024
The level of care displayed at Lane House is second to none. All the staff are fantastic, have great patience and show true caring to the residents. My mother had nothing but kindness shown to her. Her room was great with a lovely garden view, fantastic on a hot day with the windows open. There is always something going on with plenty of different activities to keep the residents occupied. The home itself is spotless and always looks welcoming. My mother really did have a great time in your care.
21 December 2023
On first impressions the home appears to be lovely, well decorated, clean and the bedrooms look comfortable. Unfortunately the care afforded to my mother did not reflect this. I was extremely disappointed and quite frankly traumatised with how she was treated. Some staff appeared to try, but generally communication was virtually none existent especially from management. I would urge anyone to think carefully before sending a loved one here!
02 November 2023
My mom loves it at Lane House, we were really worried about how she would settle in but to our surprise she loves it! The carers are all lovely and really look after her and all the other residents. They treat her with respect and dignity, nothing is too much for them, even when they are rushed off their feet. The two ladies who do the activities are brilliant too and this home has very good management. The food is homemade and Mom loves it!
31 August 2023
My sister and I looked at several care homes, Lane House was by far the nicest we have seen, it was beautifully presented and the staff were very helpful. My father is very happy there also when we visit we are made to feel part of the family.
14 August 2023
On Friday 14th July 2023 my dad moved into Lane House after a stay in hospital and a family decision that Dad needed 24-hour care, it was not a decision we wanted to make but my goodness it was surely the right one! Dad is thriving, he’s putting on weight, eating better, has company all day, can reside in his own beautiful room if he so chooses! I asked Dad if he was happy and he said “yes”, he is feeling “more at ease everyday!” All members of staff from management to care assistants to catering to entertainment to maintenance to housekeeping are all so approachable, nothing is too much trouble! Thank you from the bottom of my heart for giving me the chance to be my dad's “daughter” again! I can sleep at night knowing he is in the best possible hands! Keep up the good work!
09 August 2023
The manager was friendly, informative and welcoming from the onset, putting all our worries and concerns at ease. From day one, person centered care was a priority for Dad. Ongoing activities are constant, which are fun filled and stimulating. Dad is always well dressed, clean and groomed whilst shown dignity and respect from staff who behave natural and friendly in their approach. Lane House has a home from home ambience, it is clean, fresh, inviting and has a natural, warm and homely feeling. Residents are encouraged to utilise their remaining skills and be independent, where possible, engaging in activities like cooking. Visitors are always made to feel welcome. Management and staff are very supportive providing help, advice and are always on hand to address any questions or concerns. A very special thank you to management and staff for their efficiency in providing necessary, diligent, attentive care, at such a high standard. Lane House, highly recommended.
09 August 2023
Lane House tries so hard to give overall good care to their residents. They have a great activities package with dedicated activity staff that go above and beyond. My mother has had long-term care at this home and has been happy and very content.
24 July 2023
I put off moving my mother into residential care as I had been told she was better at home. It became obvious to me though that she wasn't doing well and her carers couldn't fulfil her needs so I decided it was time. With more than a few misgivings and a big sense of guilt, I went ahead. I had looked at a few residential homes and some did nothing to set my mind at rest. I then came across Lane House and as soon as I walked through the door I was impressed with the place. It was clean smart and welcoming, my worries about whether am I doing the right thing? were dispelled, in short, I felt reassured as it's not an easy thing to decide. The staff are welcoming and helpful, I can say without doubt they really care about the residents. Mom always looks good, her hair is groomed, her nails are done and she has improved since she started living there. Lane House Care Home has a policy of encouraging peer socialisation and its doing Mom a world of good. I would recommend Lane House.
07 June 2023
We appreciate all that the caring staff do. Recently lots of lovely events have been organised and greatly enjoyed. The staff seem more relaxed and so does our relative. The food seems better too and more varied. We know that Lane House is definitely the best place for our relative knowing she is safe, happy and very well cared for. Thank you to all the staff.
24 August 2021
My mum has been a resident for over 4 years. From day one the staff have made her feel that it's her home. They are caring and empathetic giving me confidence that she's happy and cared for especially during the pandemic. The meals they are served is first class and there is always a birthday so cake is a must! The activities lady really thinks outside the box to think of things for them to do and keeps them doing things they would normally do in their own home. I cannot recommend Lane House highly enough!
09 August 2021
Mum has only been here for a very short time but my overriding impression has been of a very friendly and welcoming home. Within a very short time of Mum arriving in the home, the cook came to introduce herself and asked about food preferences. Every member of staff has been so friendly and they can't do enough for Mum. She has a beautifully clean en-suite room overlooking the gorgeous gardens. I have every confidence that Mum will be safe and happy here.
27 July 2021
My mom came to Lane House on a short stay. My family agreed she was to stay there. Everyone in the home is one big family. We are always made to feel very welcome. The home has been decorated and it looks lovely but still has that homely feeling.
07 July 2021
It was the first time in nearly a year since I saw my father. The care home staff were very friendly and accommodating. It was lovely to see my father in his surroundings very happy.
29 June 2021
My mother has only recently become a resident at Lane House and she seems to have settled in well and tells me she like it here. The staff are helpful and caring.
16 June 2021
Made to feel very welcome on my visit with all precautions adhered to with reference to COVID. My mother seems quite content and well cared for, all is positive. Looking forward o my next visit.
16 June 2021
Every time I came in my aunty was always happy. Very pleasant staff. Lots of activities for my aunt to do. Management were always very supportive. The home always looks clean and tidy and always smelt fresh.
10 May 2021
A beautiful care home. The care is fantastic. All of the staff take care of the residents in such a kind and caring way, and show empathy and give them dignity. The house is full of fun and laughter. They have a beautiful garden and courtyard which they allow residents to enjoy as much as possible. I can't fault the place. Thank you Lane House.
06 May 2021
The home has done a wonderful job of keeping all the residents safe and well during the last year, whilst working in unprecedented circumstances. They have recently introduced face to face visits which are conducted in a safe way. Staff have always been cheerful and helpful every time I have visited. When visits were not permitted they introduced video calls so their residents could stay in touch with their families.
06 May 2021
My mother began living in the home during the pandemic and just before the 2nd lockdown. Can't fault the way the staff dealt with her isolation period and keeping in touch via social media at these difficult times, so that despite all hurdles my mother settled well and is happy there.
06 May 2021
We had looked at other care homes but as soon as we walked into Lane House we knew it was the right one. Always clean and tidy, no smells ever apart from the nice ones from the kitchen. Staff are professional and friendly. Mom is happy.
Latest Reviews for Lane House Care Home
09 October 2024
The level of care displayed at Lane House is second to none. All the staff are fantastic, have great patience and show true caring to the residents. My mother had nothing but kindness shown to her. Her room was great with a lovely garden view, fantastic on a hot day with the windows open. There is always something going on with plenty of different activities to keep the residents occupied. The home itself is spotless and always looks welcoming. My mother really did have a great time in your care.
21 December 2023
On first impressions the home appears to be lovely, well decorated, clean and the bedrooms look comfortable. Unfortunately the care afforded to my mother did not reflect this. I was extremely disappointed and quite frankly traumatised with how she was treated. Some staff appeared to try, but generally communication was virtually none existent especially from management. I would urge anyone to think carefully before sending a loved one here!
02 November 2023
My mom loves it at Lane House, we were really worried about how she would settle in but to our surprise she loves it! The carers are all lovely and really look after her and all the other residents. They treat her with respect and dignity, nothing is too much for them, even when they are rushed off their feet. The two ladies who do the activities are brilliant too and this home has very good management. The food is homemade and Mom loves it!
31 August 2023
My sister and I looked at several care homes, Lane House was by far the nicest we have seen, it was beautifully presented and the staff were very helpful. My father is very happy there also when we visit we are made to feel part of the family.
14 August 2023
On Friday 14th July 2023 my dad moved into Lane House after a stay in hospital and a family decision that Dad needed 24-hour care, it was not a decision we wanted to make but my goodness it was surely the right one! Dad is thriving, he’s putting on weight, eating better, has company all day, can reside in his own beautiful room if he so chooses! I asked Dad if he was happy and he said “yes”, he is feeling “more at ease everyday!” All members of staff from management to care assistants to catering to entertainment to maintenance to housekeeping are all so approachable, nothing is too much trouble! Thank you from the bottom of my heart for giving me the chance to be my dad's “daughter” again! I can sleep at night knowing he is in the best possible hands! Keep up the good work!
09 August 2023
The manager was friendly, informative and welcoming from the onset, putting all our worries and concerns at ease. From day one, person centered care was a priority for Dad. Ongoing activities are constant, which are fun filled and stimulating. Dad is always well dressed, clean and groomed whilst shown dignity and respect from staff who behave natural and friendly in their approach. Lane House has a home from home ambience, it is clean, fresh, inviting and has a natural, warm and homely feeling. Residents are encouraged to utilise their remaining skills and be independent, where possible, engaging in activities like cooking. Visitors are always made to feel welcome. Management and staff are very supportive providing help, advice and are always on hand to address any questions or concerns. A very special thank you to management and staff for their efficiency in providing necessary, diligent, attentive care, at such a high standard. Lane House, highly recommended.
09 August 2023
Lane House tries so hard to give overall good care to their residents. They have a great activities package with dedicated activity staff that go above and beyond. My mother has had long-term care at this home and has been happy and very content.
24 July 2023
I put off moving my mother into residential care as I had been told she was better at home. It became obvious to me though that she wasn't doing well and her carers couldn't fulfil her needs so I decided it was time. With more than a few misgivings and a big sense of guilt, I went ahead. I had looked at a few residential homes and some did nothing to set my mind at rest. I then came across Lane House and as soon as I walked through the door I was impressed with the place. It was clean smart and welcoming, my worries about whether am I doing the right thing? were dispelled, in short, I felt reassured as it's not an easy thing to decide. The staff are welcoming and helpful, I can say without doubt they really care about the residents. Mom always looks good, her hair is groomed, her nails are done and she has improved since she started living there. Lane House Care Home has a policy of encouraging peer socialisation and its doing Mom a world of good. I would recommend Lane House.
07 June 2023
We appreciate all that the caring staff do. Recently lots of lovely events have been organised and greatly enjoyed. The staff seem more relaxed and so does our relative. The food seems better too and more varied. We know that Lane House is definitely the best place for our relative knowing she is safe, happy and very well cared for. Thank you to all the staff.
24 August 2021
My mum has been a resident for over 4 years. From day one the staff have made her feel that it's her home. They are caring and empathetic giving me confidence that she's happy and cared for especially during the pandemic. The meals they are served is first class and there is always a birthday so cake is a must! The activities lady really thinks outside the box to think of things for them to do and keeps them doing things they would normally do in their own home. I cannot recommend Lane House highly enough!
09 August 2021
Mum has only been here for a very short time but my overriding impression has been of a very friendly and welcoming home. Within a very short time of Mum arriving in the home, the cook came to introduce herself and asked about food preferences. Every member of staff has been so friendly and they can't do enough for Mum. She has a beautifully clean en-suite room overlooking the gorgeous gardens. I have every confidence that Mum will be safe and happy here.
27 July 2021
My mom came to Lane House on a short stay. My family agreed she was to stay there. Everyone in the home is one big family. We are always made to feel very welcome. The home has been decorated and it looks lovely but still has that homely feeling.
07 July 2021
It was the first time in nearly a year since I saw my father. The care home staff were very friendly and accommodating. It was lovely to see my father in his surroundings very happy.
29 June 2021
My mother has only recently become a resident at Lane House and she seems to have settled in well and tells me she like it here. The staff are helpful and caring.
16 June 2021
Made to feel very welcome on my visit with all precautions adhered to with reference to COVID. My mother seems quite content and well cared for, all is positive. Looking forward o my next visit.
16 June 2021
Every time I came in my aunty was always happy. Very pleasant staff. Lots of activities for my aunt to do. Management were always very supportive. The home always looks clean and tidy and always smelt fresh.
10 May 2021
A beautiful care home. The care is fantastic. All of the staff take care of the residents in such a kind and caring way, and show empathy and give them dignity. The house is full of fun and laughter. They have a beautiful garden and courtyard which they allow residents to enjoy as much as possible. I can't fault the place. Thank you Lane House.
06 May 2021
The home has done a wonderful job of keeping all the residents safe and well during the last year, whilst working in unprecedented circumstances. They have recently introduced face to face visits which are conducted in a safe way. Staff have always been cheerful and helpful every time I have visited. When visits were not permitted they introduced video calls so their residents could stay in touch with their families.
06 May 2021
My mother began living in the home during the pandemic and just before the 2nd lockdown. Can't fault the way the staff dealt with her isolation period and keeping in touch via social media at these difficult times, so that despite all hurdles my mother settled well and is happy there.
06 May 2021
We had looked at other care homes but as soon as we walked into Lane House we knew it was the right one. Always clean and tidy, no smells ever apart from the nice ones from the kitchen. Staff are professional and friendly. Mom is happy.