Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
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Rooms stars
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Latest Reviews for Queen's Bay Lodge

stars
stars 10 July 2018
A big thank you to all the staff at Queen's Bay Lodge, it was my mum's first time in respite and both the family and herself were a bit apprehensive about rest care. We had nothing to worry about everyone at the home were fantastic, she was looked after and treated with respect while there. On collecting her, we the family noticed a big difference in her mood she was really happy and more interactive with the family and asking when she could go back. I can't thank the staff enough and will certainly be booking her in for another visit, she has not stopped talking about the things she did there and how much she liked everyone since she got home.
Review from Liz B (Daughter of Resident/Service User)