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3 & 5 Valley Road, Chandler's Ford, Eastleigh, SO53 1GQ
View Full Details of Valley LodgeLatest Reviews for Valley Lodge
27 March 2025
I am very pleased with the overall care that my husband receives. I find the staff very friendly and cooperative. They are very courteous to the residents and have infinite patience. I think more fresh fruit could be added to the residents diet. In some cases, there is too much food on the dinner plate for the mid day lunch. The activities are noted but I am not aware of my husband's participating, although I appreciate that he is not that mobile. I must admit I have not asked.
19 February 2025
The staff at Valley Lodge are very welcoming and caring. They create a homely feeling at the home. They always act in a professional manner.
29 July 2024
The staff at Valley Lodge are amazing and treat Mum as if she were their own family. Mum is always included in all activities and treated with respect in a difficult situation having dementia.
17 December 2023
Very good, it was my wife's and I first time having to consider care for one of our relatives. The initial contact with the staff at Valley Lodge was both compassionate and caring. They have guided us through this very difficult period with knowledge and care for which we will be forever thankful. My Father-in-law has settled in very well and we both feel we have made a good choice.
21 October 2019
Staff are friendly, caring and hardworking. I feel very relaxed knowing she is safe and well cared for. The home is always clean and fresh with a nice atmosphere. I would happily recommend the home to others.
21 October 2019
The staff were excellent in settling in my Mum upon her arrival, which was very comforting. The rooms are spacious with the large ensuite still giving independence to the resident. The food is good quality and varied. Nice views and a relaxed atmosphere. Really good staff, nothing is a bother to them and excellent for advice.
21 October 2019
Lack of feedback on requests for haircare, podiatry, hearing aid batteries and medical care is an ongoing problem. Sometimes no staff are around who can supply answers and management is not very visible. Having a receptionist would speed up entry and exit and would be a focal point for enquiries as mentioned above.
16 October 2019
The home is always clean and tidy. The food is good, fresh, hot and of a good standard. The staff are always welcoming and very helpful. It feels like a home and I would recommend.
24 September 2019
The care home is very friendly, very helpful in any personal matters. My husband is happy to be there and enjoys the food. My big worry was that he was falling quite a lot, I think something has been put in place now so that he has someone with him when he goes for a walk.
10 September 2019
Iw ould not hesitate to recommend Valley Lodge to other people wanting a care home. All rooms have a modern feel with ensuite bathroom and toilet. All staff are caring, polite and very helpful. Valley Lodge are always happy to discuss any worries/recommendations you may have about your loved ones.
Latest Reviews for Valley Lodge
27 March 2025
I am very pleased with the overall care that my husband receives. I find the staff very friendly and cooperative. They are very courteous to the residents and have infinite patience. I think more fresh fruit could be added to the residents diet. In some cases, there is too much food on the dinner plate for the mid day lunch. The activities are noted but I am not aware of my husband's participating, although I appreciate that he is not that mobile. I must admit I have not asked.
19 February 2025
The staff at Valley Lodge are very welcoming and caring. They create a homely feeling at the home. They always act in a professional manner.
29 July 2024
The staff at Valley Lodge are amazing and treat Mum as if she were their own family. Mum is always included in all activities and treated with respect in a difficult situation having dementia.
17 December 2023
Very good, it was my wife's and I first time having to consider care for one of our relatives. The initial contact with the staff at Valley Lodge was both compassionate and caring. They have guided us through this very difficult period with knowledge and care for which we will be forever thankful. My Father-in-law has settled in very well and we both feel we have made a good choice.
21 October 2019
Staff are friendly, caring and hardworking. I feel very relaxed knowing she is safe and well cared for. The home is always clean and fresh with a nice atmosphere. I would happily recommend the home to others.
21 October 2019
The staff were excellent in settling in my Mum upon her arrival, which was very comforting. The rooms are spacious with the large ensuite still giving independence to the resident. The food is good quality and varied. Nice views and a relaxed atmosphere. Really good staff, nothing is a bother to them and excellent for advice.
21 October 2019
Lack of feedback on requests for haircare, podiatry, hearing aid batteries and medical care is an ongoing problem. Sometimes no staff are around who can supply answers and management is not very visible. Having a receptionist would speed up entry and exit and would be a focal point for enquiries as mentioned above.
16 October 2019
The home is always clean and tidy. The food is good, fresh, hot and of a good standard. The staff are always welcoming and very helpful. It feels like a home and I would recommend.
24 September 2019
The care home is very friendly, very helpful in any personal matters. My husband is happy to be there and enjoys the food. My big worry was that he was falling quite a lot, I think something has been put in place now so that he has someone with him when he goes for a walk.
10 September 2019
Iw ould not hesitate to recommend Valley Lodge to other people wanting a care home. All rooms have a modern feel with ensuite bathroom and toilet. All staff are caring, polite and very helpful. Valley Lodge are always happy to discuss any worries/recommendations you may have about your loved ones.