Submit a Review for Old Alresford Cottage Rest Home
Old Alresford, New Alresford, SO24 9DH
View Full Details of Old Alresford Cottage Rest HomeLatest Reviews for Old Alresford Cottage Rest Home
30 June 2022
Nice welcome from receptionist. Caring friendly staff, hard working. Lovely meals, birthday cake on birthdays. Clean and tidy. Good activities and outings. Facilities to sit outside in lovely grounds.
27 June 2022
I always find the care home clean and tidy. Staff are friendly and keep me up to date with Mum's care. It's nice to see someone on reception again as a face to here when I arrive to visit Mum. I only put good for facilities and activities as far as I'm aware mum doesn't leave her room and I'm not sure what activities are brought to her. Although I'm sure she is happy and always has music playing in her room.
14 June 2022
I really cannot rate Old Alresford Cottage Rest Home highly enough. The home is warm, clean and the staff and manager like extended family members. The surroundings are gorgeous and the rooms airy bright and spacious. My mother has mixed dementia and so is extremely vulnerable, but I rest easy knowing she is safe, clean well catered and cared for. Thank you to all for the love and compassion you show to mum.
22 November 2021
The staff and manager at Old Alresford Cottage cared for my father in his last few months before passing away. I cannot fault the care of my father, nor the support offered to me, my sister and mother throughout his residence - and especially during his final fortnight before passing away. The last couple of weeks were very challenging, but the staff were outstanding and we remain incredibly grateful that my father was looked after with such care, compassion and professionalism during this difficult time.
14 July 2021
To date, we have found the care, consideration and respect of my mother very good. She has been encouraged to join in activities and meet with other residents, which she found difficult at first.
24 June 2021
I have been touched by the kindness, consideration and care shown to my husband by the staff at the home. They are a great support during a sad time for us as a family.
03 June 2020
My mother has been a full-time resident since August 2018 and is very happy. Living locally, we can take her out either including meals or for an hour or two - before lockdown! The home is exceptionally well managed, with diligent caring staff. This is particularly so during this crisis. They added restrictions well before government lockdown, always had plenty of PPE and have tight disciplines for checking staff as they start shifts and during each day. Gives relatives huge confidence.
06 May 2020
Old Alresford Cottage has been wonderful, looking after my mother through stages of her dementia. I have been particularly impressed when my mother has been acutely ill and the staff have been exemplary, keeping me in touch with her progress or problems. They are usually very personable except when they are short-staffed which is understandable. I trust my mother’s welfare to them happily and I know my brother and sister feel the same.
06 May 2020
All the members of the care home staff are really lovely, caring and really do a fantastic job - not just with the virus but always. My Brother and his wife are really happy; residents always say how happy they are at the Old Alresford Care Home. The way that they have tackled the virus has been in our eyes - brilliant. So thank you so much; always a clap for you all on Thursday evenings. Stay safe everyone.
06 May 2020
I cannot speak more highly of the care provided by the staff of the Old Alresford Cottage Rest Home to their residents. The staff are highly professional and caring. As the daughter of a resident who has been there for nearly three years, I am pleased to witness the continuity of staff and the rapport they develop with the residents. The staff also take the trouble to know the visitors and always very helpful when I ring to see how my father is. The home itself is comfortable and very clean. My father seems to be very happy and settled here.
06 May 2020
I am very happy with the care my mum receives at Old Alresford Cottage. My mum is always treated with love and respect. The staff are very good at keeping me informed about how mum is and discuss her care with me on a regular basis. Everyone is always very welcoming, cheerful and caring and keen to ensure everyone feels at home - cups of tea and biscuits are always on offer. Family and friends are normally welcome to visit at any time although due to the current situation this is not possible at the moment. I feel the home is well managed and the recent sensible decision to close the home to visitors was taken at an early stage to protect staff and residents.
05 May 2020
Old Alresford care home has surpassed any expectations I had with regard to the welfare of my mother who has dementia. When entering the home 18 months ago she was frail and extremely confused. She has improved beyond recognition and this is due not only to the incredible care she has received but the genuine love the staff have for the residents. There are trips to garden centres, out for ice cream, tea and cake and lots of singing and games. My mum is now alert, feels safe and is so happy. Her room is lovely and everything she needs is provided for. A hairdresser comes twice a week, as well as regular visits from a chiropodist and opticians. GP's come to see all residents on a weekly basis to check everyone is well. There are also lots of pets to love. The manager is superb and family members and friends are kept regularly informed of everything happening. Nothing is too much trouble. I am beyond grateful to every member of staff for their incredible care and genuine compassion. Thank you.
05 May 2020
My Mother has been in the care of the manager and all the staff at The Old Alresford Cottage Rest Home since June 2018. We are so pleased with the care and support Mum and we have had. Nothing seems to be too much trouble and we are always kept up to date with any needs or issues. The home itself is always warm and welcoming, the staff are always friendly and welcoming, even when they are very busy around mealtimes etc. Overall, we have peace of mind knowing that Mum is being so well looked after by such a caring and professional team at the Old Alresford Cottage Rest Home.
09 April 2020
My mother has been welcomed to the family with dignity and respect. Her every need is met with professionalism, integrity and love.
09 April 2020
The team at Old Alresford is wonderful and caring. They make us feel at home when we visit Mother. We could not ask for more.
09 April 2020
My husband has been in Old Alresford Cottage for 15 months. He receives such good care and is content and the staff is so wonderful, very kind and caring working under pressure, that can only be imagined in these difficult times.
02 April 2020
My wife settled in very quickly and always seems pleased with the help of the caring staff. She also enjoys her food and drinks. My sons and I are pleased by the way she is looked after.
01 April 2020
Our mum has been at this care home since September 2018. Overall, the family are very happy with the care she receives and most importantly so is Mum!
17 January 2019
I can't recommend Old Alresford cottage more highly. The staff are kind and caring and make sure my father is beautifully looked after.
16 August 2018
Old Alresford Cottage Rest Home and its staff and management were wonderful and very helpful in our time of need. Their level of professionalism, kindness and understanding are all worthy of mention. A big thank you to you all.
Latest Reviews for Old Alresford Cottage Rest Home
30 June 2022
Nice welcome from receptionist. Caring friendly staff, hard working. Lovely meals, birthday cake on birthdays. Clean and tidy. Good activities and outings. Facilities to sit outside in lovely grounds.
27 June 2022
I always find the care home clean and tidy. Staff are friendly and keep me up to date with Mum's care. It's nice to see someone on reception again as a face to here when I arrive to visit Mum. I only put good for facilities and activities as far as I'm aware mum doesn't leave her room and I'm not sure what activities are brought to her. Although I'm sure she is happy and always has music playing in her room.
14 June 2022
I really cannot rate Old Alresford Cottage Rest Home highly enough. The home is warm, clean and the staff and manager like extended family members. The surroundings are gorgeous and the rooms airy bright and spacious. My mother has mixed dementia and so is extremely vulnerable, but I rest easy knowing she is safe, clean well catered and cared for. Thank you to all for the love and compassion you show to mum.
22 November 2021
The staff and manager at Old Alresford Cottage cared for my father in his last few months before passing away. I cannot fault the care of my father, nor the support offered to me, my sister and mother throughout his residence - and especially during his final fortnight before passing away. The last couple of weeks were very challenging, but the staff were outstanding and we remain incredibly grateful that my father was looked after with such care, compassion and professionalism during this difficult time.
14 July 2021
To date, we have found the care, consideration and respect of my mother very good. She has been encouraged to join in activities and meet with other residents, which she found difficult at first.
24 June 2021
I have been touched by the kindness, consideration and care shown to my husband by the staff at the home. They are a great support during a sad time for us as a family.
03 June 2020
My mother has been a full-time resident since August 2018 and is very happy. Living locally, we can take her out either including meals or for an hour or two - before lockdown! The home is exceptionally well managed, with diligent caring staff. This is particularly so during this crisis. They added restrictions well before government lockdown, always had plenty of PPE and have tight disciplines for checking staff as they start shifts and during each day. Gives relatives huge confidence.
06 May 2020
Old Alresford Cottage has been wonderful, looking after my mother through stages of her dementia. I have been particularly impressed when my mother has been acutely ill and the staff have been exemplary, keeping me in touch with her progress or problems. They are usually very personable except when they are short-staffed which is understandable. I trust my mother’s welfare to them happily and I know my brother and sister feel the same.
06 May 2020
All the members of the care home staff are really lovely, caring and really do a fantastic job - not just with the virus but always. My Brother and his wife are really happy; residents always say how happy they are at the Old Alresford Care Home. The way that they have tackled the virus has been in our eyes - brilliant. So thank you so much; always a clap for you all on Thursday evenings. Stay safe everyone.
06 May 2020
I cannot speak more highly of the care provided by the staff of the Old Alresford Cottage Rest Home to their residents. The staff are highly professional and caring. As the daughter of a resident who has been there for nearly three years, I am pleased to witness the continuity of staff and the rapport they develop with the residents. The staff also take the trouble to know the visitors and always very helpful when I ring to see how my father is. The home itself is comfortable and very clean. My father seems to be very happy and settled here.
06 May 2020
I am very happy with the care my mum receives at Old Alresford Cottage. My mum is always treated with love and respect. The staff are very good at keeping me informed about how mum is and discuss her care with me on a regular basis. Everyone is always very welcoming, cheerful and caring and keen to ensure everyone feels at home - cups of tea and biscuits are always on offer. Family and friends are normally welcome to visit at any time although due to the current situation this is not possible at the moment. I feel the home is well managed and the recent sensible decision to close the home to visitors was taken at an early stage to protect staff and residents.
05 May 2020
Old Alresford care home has surpassed any expectations I had with regard to the welfare of my mother who has dementia. When entering the home 18 months ago she was frail and extremely confused. She has improved beyond recognition and this is due not only to the incredible care she has received but the genuine love the staff have for the residents. There are trips to garden centres, out for ice cream, tea and cake and lots of singing and games. My mum is now alert, feels safe and is so happy. Her room is lovely and everything she needs is provided for. A hairdresser comes twice a week, as well as regular visits from a chiropodist and opticians. GP's come to see all residents on a weekly basis to check everyone is well. There are also lots of pets to love. The manager is superb and family members and friends are kept regularly informed of everything happening. Nothing is too much trouble. I am beyond grateful to every member of staff for their incredible care and genuine compassion. Thank you.
05 May 2020
My Mother has been in the care of the manager and all the staff at The Old Alresford Cottage Rest Home since June 2018. We are so pleased with the care and support Mum and we have had. Nothing seems to be too much trouble and we are always kept up to date with any needs or issues. The home itself is always warm and welcoming, the staff are always friendly and welcoming, even when they are very busy around mealtimes etc. Overall, we have peace of mind knowing that Mum is being so well looked after by such a caring and professional team at the Old Alresford Cottage Rest Home.
09 April 2020
My mother has been welcomed to the family with dignity and respect. Her every need is met with professionalism, integrity and love.
09 April 2020
The team at Old Alresford is wonderful and caring. They make us feel at home when we visit Mother. We could not ask for more.
09 April 2020
My husband has been in Old Alresford Cottage for 15 months. He receives such good care and is content and the staff is so wonderful, very kind and caring working under pressure, that can only be imagined in these difficult times.
02 April 2020
My wife settled in very quickly and always seems pleased with the help of the caring staff. She also enjoys her food and drinks. My sons and I are pleased by the way she is looked after.
01 April 2020
Our mum has been at this care home since September 2018. Overall, the family are very happy with the care she receives and most importantly so is Mum!
17 January 2019
I can't recommend Old Alresford cottage more highly. The staff are kind and caring and make sure my father is beautifully looked after.
16 August 2018
Old Alresford Cottage Rest Home and its staff and management were wonderful and very helpful in our time of need. Their level of professionalism, kindness and understanding are all worthy of mention. A big thank you to you all.