Submit a Review for Ilsham Valley Nursing Home
Ilsham Close, Torquay, TQ1 2JA
View Full Details of Ilsham Valley Nursing HomeLatest Reviews for Ilsham Valley Nursing Home
21 March 2025
Excellent nursing home very professional very caring. All staff extremely friendly. Would recommend to anyone.
01 February 2025
My mum was looked after as if it was me, the care that was given was outstanding and she was treated with respect and kindness, the carers were amazing, nothing was too much trouble, and was always treated with dignity. I was always kept informed of mum's care and was able to be with her as she passed. It was run by a dedicated team. I would have no problems recommending this nursing home to other people.
21 June 2023
I cannot express how happy I am with the care and compassion my sister receives here. All the staff are incredible to us as well, always feel welcomed when we visit.
20 June 2023
I am very happy with the care you all give my sister.
23 February 2023
She has been very happy since moving in and has excellent care. The staff are very friendly.
22 February 2023
After an indifferent experience at another care home, our early anxieties were quickly dispelled by the friendliness of our reception and the very patient approach taken by the staff. This has been engaging, and my wife has settled down extremely well.
13 December 2022
An exceptional place, full of people who are much more than just professional - for their humanity, humour, compassion and gentleness sets a standard for most other nursing homes. They never lose sight that their patients are people first and foremost, and not some generic "we".
29 August 2022
Staff are amazing, so much care is given and today they had a mocktail theme for all residents and visitors which was lovely.
01 November 2021
My mum moved into Ilsham Valley nearly five years ago. On first meeting the manager, I was instantly put at ease. The staff are extremely friendly, very caring and supportive. They genuinely care for all residents living there. When I visit Ilsham valley everyone is always very welcoming and nothing is too much trouble. Ilsham Valley is like living with a family home from home.
29 September 2021
We have visited a few times since lockdown and found systems in progress to be followed to the letter due to the Covid Pandemic. As we arrived today safety fire measures were being demonstrated to a member of staff which was very encouraging to know procedures were in place for evacuation if necessary. My 97 year old aunt was admitted summer 2020 needing 24/7 nursing and personal care. She settled down extremely well although devastated to have to sell her home to fund her care. The love and care given has been second to none by the well led team. Lovely home cooked food and great entertainment.
16 August 2021
Lovely atmosphere; staff all very kind, considerate and caring. Nothing was too much trouble to help my father settle in; he loves the home cooking; especially the puddings! They have been very attentive to his needs and wishes; visiting is relaxed and calm. I would thoroughly recommend Ilsham Valley to anyone looking for nursing care.
04 August 2021
My dad was transferred to Ilsham Valley after a spell in hospital when it was clear he would not be able to return to the family home. Everyone was very supportive during this transition, always taking the time to answer any questions we might have. The staff are superb, kind, supportive and caring, and always make us feel welcome when we come to visit. My dad really couldn't be in a better place. The food is of a high standard, his room is always clean, fresh and at a comfortable temperature. Originally we worried about my dad moving into a home. At Ilsham Valley we know he is safe, comfortable and very well looked after. We don't worry anymore. Thank you all so much!
21 June 2021
My husband is extremely well looked after by the very caring staff. There is a homely air and my husband's interests were taken into account when decorating his room. The home-cooked food is to a standard he would have had at home, if not better! The care assistants are well supervised by the kindly but efficient Matron. Finding such a care home made the action of putting my husband in a Home so much less harrowing for me.
16 June 2021
Since my mother-in-law moved in she has settled very well. The staff and management are wonderful and very accommodating doing everything they can to make her stay there a happy one. Nothing is too much trouble.
02 June 2021
Very caring staff towards residents.
10 May 2021
Nothing is too much trouble for the staff at Ilsham Valley Nursing Home. Covid-19 testing is safe so that residents are protected. My mother-in-law's health has improved since being a resident. She is looking forward to summer so she can enjoy the garden. Thank you everyone - fabulous job.
23 February 2021
The Nursing Home made my mother-in-law's stay very comfortable. Did everything they could to a very high standard. They treated my family excellently especially with covid 19 around. Didn't pay because of end of life care.
23 February 2021
The Nursing Home was always very helpful and keen to keep us updated. They made us feel welcome during a difficult time with covid 19. We always felt safe and knew nana was in a good place.
23 February 2021
Thoughtful staff, nothing was too much trouble. Kept us informed at all times. Care, support was brilliant and very personal. Many, many thanks.
25 September 2020
Mum had a fall during the COVID-19 lockdown and I was extremely anxious about finding somewhere safe. I could not be happier with the amazing love, care, kindness, and professionalism showed towards Mum. She is positively thriving and looks better than she has in years. She was not looking after herself at home and now she is getting the best possible care and our family is happy for her.
Latest Reviews for Ilsham Valley Nursing Home
21 March 2025
Excellent nursing home very professional very caring. All staff extremely friendly. Would recommend to anyone.
01 February 2025
My mum was looked after as if it was me, the care that was given was outstanding and she was treated with respect and kindness, the carers were amazing, nothing was too much trouble, and was always treated with dignity. I was always kept informed of mum's care and was able to be with her as she passed. It was run by a dedicated team. I would have no problems recommending this nursing home to other people.
21 June 2023
I cannot express how happy I am with the care and compassion my sister receives here. All the staff are incredible to us as well, always feel welcomed when we visit.
20 June 2023
I am very happy with the care you all give my sister.
23 February 2023
She has been very happy since moving in and has excellent care. The staff are very friendly.
22 February 2023
After an indifferent experience at another care home, our early anxieties were quickly dispelled by the friendliness of our reception and the very patient approach taken by the staff. This has been engaging, and my wife has settled down extremely well.
13 December 2022
An exceptional place, full of people who are much more than just professional - for their humanity, humour, compassion and gentleness sets a standard for most other nursing homes. They never lose sight that their patients are people first and foremost, and not some generic "we".
29 August 2022
Staff are amazing, so much care is given and today they had a mocktail theme for all residents and visitors which was lovely.
01 November 2021
My mum moved into Ilsham Valley nearly five years ago. On first meeting the manager, I was instantly put at ease. The staff are extremely friendly, very caring and supportive. They genuinely care for all residents living there. When I visit Ilsham valley everyone is always very welcoming and nothing is too much trouble. Ilsham Valley is like living with a family home from home.
29 September 2021
We have visited a few times since lockdown and found systems in progress to be followed to the letter due to the Covid Pandemic. As we arrived today safety fire measures were being demonstrated to a member of staff which was very encouraging to know procedures were in place for evacuation if necessary. My 97 year old aunt was admitted summer 2020 needing 24/7 nursing and personal care. She settled down extremely well although devastated to have to sell her home to fund her care. The love and care given has been second to none by the well led team. Lovely home cooked food and great entertainment.
16 August 2021
Lovely atmosphere; staff all very kind, considerate and caring. Nothing was too much trouble to help my father settle in; he loves the home cooking; especially the puddings! They have been very attentive to his needs and wishes; visiting is relaxed and calm. I would thoroughly recommend Ilsham Valley to anyone looking for nursing care.
04 August 2021
My dad was transferred to Ilsham Valley after a spell in hospital when it was clear he would not be able to return to the family home. Everyone was very supportive during this transition, always taking the time to answer any questions we might have. The staff are superb, kind, supportive and caring, and always make us feel welcome when we come to visit. My dad really couldn't be in a better place. The food is of a high standard, his room is always clean, fresh and at a comfortable temperature. Originally we worried about my dad moving into a home. At Ilsham Valley we know he is safe, comfortable and very well looked after. We don't worry anymore. Thank you all so much!
21 June 2021
My husband is extremely well looked after by the very caring staff. There is a homely air and my husband's interests were taken into account when decorating his room. The home-cooked food is to a standard he would have had at home, if not better! The care assistants are well supervised by the kindly but efficient Matron. Finding such a care home made the action of putting my husband in a Home so much less harrowing for me.
16 June 2021
Since my mother-in-law moved in she has settled very well. The staff and management are wonderful and very accommodating doing everything they can to make her stay there a happy one. Nothing is too much trouble.
02 June 2021
Very caring staff towards residents.
10 May 2021
Nothing is too much trouble for the staff at Ilsham Valley Nursing Home. Covid-19 testing is safe so that residents are protected. My mother-in-law's health has improved since being a resident. She is looking forward to summer so she can enjoy the garden. Thank you everyone - fabulous job.
23 February 2021
The Nursing Home made my mother-in-law's stay very comfortable. Did everything they could to a very high standard. They treated my family excellently especially with covid 19 around. Didn't pay because of end of life care.
23 February 2021
The Nursing Home was always very helpful and keen to keep us updated. They made us feel welcome during a difficult time with covid 19. We always felt safe and knew nana was in a good place.
23 February 2021
Thoughtful staff, nothing was too much trouble. Kept us informed at all times. Care, support was brilliant and very personal. Many, many thanks.
25 September 2020
Mum had a fall during the COVID-19 lockdown and I was extremely anxious about finding somewhere safe. I could not be happier with the amazing love, care, kindness, and professionalism showed towards Mum. She is positively thriving and looks better than she has in years. She was not looking after herself at home and now she is getting the best possible care and our family is happy for her.