Latest Reviews for Figham House
16 April 2025
My granny stayed at Figham for a year before she passed away, and the care was amazing. The staff were lovely to both residents and family/friends, and the house was a really nice environment. We felt safe and assured that she was in good hands throughout her stay.
16 April 2025
On a whole excellent service in most categories. Staff can't do enough for you. Check on you regularly.
15 April 2025
My mum has been a resident at Figham for nearly 3 years. The care she has received throughout her stay has been fantastic. They have treated her as part of a family. I knew if I couldn't visit, they would look after her as well as I did. Having recent experienced their end of life care, I can say that they went to great lengths to make Mum's last weeks as comfortable as possible and to support us as a family. From giving us space and time to be together as a family, to giving drinks and food whenever we needed it. All the staff were amazing. I can't thank them enough for all they did. It made a difficult time so much easier to cope with. Thank you all.
11 April 2025
My mum initially came for respite care however, she has settled in and is happy to be here. We are content knowing that she is safe and well cared for by professional, caring and kind staff. All the staff are kind and engaging with her, and she always looks well cared for and clean. She enjoys the food, and we feel happy that she is encouraged to eat her meals with the other residents. She enjoys activities like going for a walk down the beck.
11 April 2025
The care my dad has received at Figham House has been second to none. The staff are all incredible and you can see they genuinely care for the residents, it's very comforting knowing that Dad is safe, well looked after and most importantly happy.
10 April 2025
Cared for my partners grandmother, all so lovely and welcoming. All the carers had caring relationships with all the patients including my partners grandmother. So attentive and treat each resident as if they were family. Even in my partners grandmothers last hours, carers were not only looking after her every need, making sure she was comfortable but also employees involved in her care rang the home on their days off to see how she was. When we visited, the carers always asked if we wanted anything. They were also so kind about my son who was born prematurely, they were always asking my mother in law for updates on my son and when he was finally able to meet his great grandma, the carers were so glad to see him which to me showed how much they listen to not only their residents but the relatives and are so involved with the care they do. She has now passed but she was so well taken care of and they assured us they will always be there to support. Amazing
10 April 2025
All the staff at Figham House gave my mother and our family amazing care during the years she was a resident but especially during the last few weeks of her life. They were all compassionate and caring. Nothing was too much trouble for them, they looked after us all physically and emotionally and it was apparent that they all cared for our mum, very much. During this time we visited day and night, and I noticed that their care was great with all the other residents too. The end of life care they gave our mum and the support they gave our family was second to none and I would not hesitate to recommend Figham House to anyone looking for excellent care for their loved one
28 February 2025
My experience here has been positive. Things have been explained with care and support. I have felt able to ask and made aware of any issues. The cleanliness is to a good standard. The food has also been prepared in a varied and sensitive manner. Being a vegetarian I have been given a good choice of food. All are friendly. Inclusion is encouraged, and hospital appointments are made with a chaperone. I have been very happy here.
01 November 2024
Mum has been in for nearly a year and she is now settled and happy in her home. She is cared for very well and the staff are great with her. She likes all the staff. More activities would be great as she tends to get a bit bored. I am really happy that she is safe, happy and cared for.
01 November 2024
Mum is well cared for. She is happy and now settled in. Would like there to be more activities as she tends to say it's boring sometimes. The staff are really good and she gets on with them well. I am happy she is safe and well cared for.
15 October 2024
Mum continues to be happy and settled in Figham care home. She is always very well presented, which everyone comments on and has a smile on her face. Very happy with the care she has received from the staff from the beginning of her stay. I am kept informed about my mother's care and how she is and staff are always available for any queries. Can't thank all the staff enough for all the care given to my mum.
15 October 2024
All the staff at Figham House are very patient, kind and caring. The care home is friendly, welcoming and well-organised. My mum is well looked after. The team communicate well with me regarding my mum's needs and any concerns. I also have a number of friends who have moved their relatives from more modern, more expensive care homes to Figham and are much happier with the care received at Figham.
09 October 2024
On the whole, as a resident and an individual, most of the time everything is very good. Obviously, at times we have different tastes and ways. I accept this.
01 October 2024
My nanna had her 103rd birthday in May, the home organised a lovely party with the mayor. The staff are brilliant and the home is always full of kindness. Nanna continues to remain mobile and enjoys all meals and loves the social part of living at Figham House.
01 October 2024
Lovely home! Mum is cared for and always clean and tidy. High praise for all the staff, well led by the manager/management. The staff are always helpful with any request. Mum can be quite 'picky' with her meals but the chef always accommodates Mum's needs.
19 September 2024
I visit twice a week, sometimes my husband is asleep all the time so I stay for one hour instead of the usual 2.
18 September 2024
My mum gets really good care. The food is excellent too. All the staff are fantastic.
05 June 2024
If asked to describe the caring team at Figham House in three words I think we would go for kind, compassionate and professional. Mum stayed at Figham for more than two years and died there with great dignity at the age of 98. We would have liked to mention by name those carers who we felt had "gone the extra mile" during her stay but the list became too long. Mum felt very much at home with them all. An exceptional team like this one does not happen by accident, it is a result of inspirational management. The Manager is a constant, hands-on presence in the home. We would like to thank all of the team at Figham for Mum's experience and for giving us a time that we can look back on with good memories.
23 May 2024
My mum has been at Figham for 2 years. Not once has she ever been anything other than content and happy in herself. She has memory issues but can still express emotions and every day she seems happy. She is always clean and well-dressed and eats all of the fabulous home-cooked food. The Manager is always visible and sorts out anything I need her to sort out. So reassuring! All of the staff are kind and helpful and mum responds well to them all.
23 May 2024
My mother was a resident of Figham House for three years. During her time living here, she was cared for and loved by the wonderful staff. Mum was always treated with respect and kindness. Her appearance has always been important to her. The staff made sure she always looked her best. Even at the end of her days putting her favourite lipstick on for her. The atmosphere at Figham is a happy one. Activities are provided. An excellent hairdresser is there for the residents. The laundry department takes great care with the resident's clothes The cleaning staff are excellent and cheerful. Mum enjoyed the superb homemade food, everything was presented well, and fresh. Lots of lovely puddings and afternoon teas as a treat, again an excellent catering staff. The manager and her team really do help to make Figham home for the residents. As a family we can’t thank them enough, they all helped our mum to remain safe and happy throughout her time living there. Thank you Figham House.
Latest Reviews for Figham House
16 April 2025
My granny stayed at Figham for a year before she passed away, and the care was amazing. The staff were lovely to both residents and family/friends, and the house was a really nice environment. We felt safe and assured that she was in good hands throughout her stay.
16 April 2025
On a whole excellent service in most categories. Staff can't do enough for you. Check on you regularly.
15 April 2025
My mum has been a resident at Figham for nearly 3 years. The care she has received throughout her stay has been fantastic. They have treated her as part of a family. I knew if I couldn't visit, they would look after her as well as I did. Having recent experienced their end of life care, I can say that they went to great lengths to make Mum's last weeks as comfortable as possible and to support us as a family. From giving us space and time to be together as a family, to giving drinks and food whenever we needed it. All the staff were amazing. I can't thank them enough for all they did. It made a difficult time so much easier to cope with. Thank you all.
11 April 2025
My mum initially came for respite care however, she has settled in and is happy to be here. We are content knowing that she is safe and well cared for by professional, caring and kind staff. All the staff are kind and engaging with her, and she always looks well cared for and clean. She enjoys the food, and we feel happy that she is encouraged to eat her meals with the other residents. She enjoys activities like going for a walk down the beck.
11 April 2025
The care my dad has received at Figham House has been second to none. The staff are all incredible and you can see they genuinely care for the residents, it's very comforting knowing that Dad is safe, well looked after and most importantly happy.
10 April 2025
Cared for my partners grandmother, all so lovely and welcoming. All the carers had caring relationships with all the patients including my partners grandmother. So attentive and treat each resident as if they were family. Even in my partners grandmothers last hours, carers were not only looking after her every need, making sure she was comfortable but also employees involved in her care rang the home on their days off to see how she was. When we visited, the carers always asked if we wanted anything. They were also so kind about my son who was born prematurely, they were always asking my mother in law for updates on my son and when he was finally able to meet his great grandma, the carers were so glad to see him which to me showed how much they listen to not only their residents but the relatives and are so involved with the care they do. She has now passed but she was so well taken care of and they assured us they will always be there to support. Amazing
10 April 2025
All the staff at Figham House gave my mother and our family amazing care during the years she was a resident but especially during the last few weeks of her life. They were all compassionate and caring. Nothing was too much trouble for them, they looked after us all physically and emotionally and it was apparent that they all cared for our mum, very much. During this time we visited day and night, and I noticed that their care was great with all the other residents too. The end of life care they gave our mum and the support they gave our family was second to none and I would not hesitate to recommend Figham House to anyone looking for excellent care for their loved one
28 February 2025
My experience here has been positive. Things have been explained with care and support. I have felt able to ask and made aware of any issues. The cleanliness is to a good standard. The food has also been prepared in a varied and sensitive manner. Being a vegetarian I have been given a good choice of food. All are friendly. Inclusion is encouraged, and hospital appointments are made with a chaperone. I have been very happy here.
01 November 2024
Mum has been in for nearly a year and she is now settled and happy in her home. She is cared for very well and the staff are great with her. She likes all the staff. More activities would be great as she tends to get a bit bored. I am really happy that she is safe, happy and cared for.
01 November 2024
Mum is well cared for. She is happy and now settled in. Would like there to be more activities as she tends to say it's boring sometimes. The staff are really good and she gets on with them well. I am happy she is safe and well cared for.
15 October 2024
Mum continues to be happy and settled in Figham care home. She is always very well presented, which everyone comments on and has a smile on her face. Very happy with the care she has received from the staff from the beginning of her stay. I am kept informed about my mother's care and how she is and staff are always available for any queries. Can't thank all the staff enough for all the care given to my mum.
15 October 2024
All the staff at Figham House are very patient, kind and caring. The care home is friendly, welcoming and well-organised. My mum is well looked after. The team communicate well with me regarding my mum's needs and any concerns. I also have a number of friends who have moved their relatives from more modern, more expensive care homes to Figham and are much happier with the care received at Figham.
09 October 2024
On the whole, as a resident and an individual, most of the time everything is very good. Obviously, at times we have different tastes and ways. I accept this.
01 October 2024
My nanna had her 103rd birthday in May, the home organised a lovely party with the mayor. The staff are brilliant and the home is always full of kindness. Nanna continues to remain mobile and enjoys all meals and loves the social part of living at Figham House.
01 October 2024
Lovely home! Mum is cared for and always clean and tidy. High praise for all the staff, well led by the manager/management. The staff are always helpful with any request. Mum can be quite 'picky' with her meals but the chef always accommodates Mum's needs.
19 September 2024
I visit twice a week, sometimes my husband is asleep all the time so I stay for one hour instead of the usual 2.
18 September 2024
My mum gets really good care. The food is excellent too. All the staff are fantastic.
05 June 2024
If asked to describe the caring team at Figham House in three words I think we would go for kind, compassionate and professional. Mum stayed at Figham for more than two years and died there with great dignity at the age of 98. We would have liked to mention by name those carers who we felt had "gone the extra mile" during her stay but the list became too long. Mum felt very much at home with them all. An exceptional team like this one does not happen by accident, it is a result of inspirational management. The Manager is a constant, hands-on presence in the home. We would like to thank all of the team at Figham for Mum's experience and for giving us a time that we can look back on with good memories.
23 May 2024
My mum has been at Figham for 2 years. Not once has she ever been anything other than content and happy in herself. She has memory issues but can still express emotions and every day she seems happy. She is always clean and well-dressed and eats all of the fabulous home-cooked food. The Manager is always visible and sorts out anything I need her to sort out. So reassuring! All of the staff are kind and helpful and mum responds well to them all.
23 May 2024
My mother was a resident of Figham House for three years. During her time living here, she was cared for and loved by the wonderful staff. Mum was always treated with respect and kindness. Her appearance has always been important to her. The staff made sure she always looked her best. Even at the end of her days putting her favourite lipstick on for her. The atmosphere at Figham is a happy one. Activities are provided. An excellent hairdresser is there for the residents. The laundry department takes great care with the resident's clothes The cleaning staff are excellent and cheerful. Mum enjoyed the superb homemade food, everything was presented well, and fresh. Lots of lovely puddings and afternoon teas as a treat, again an excellent catering staff. The manager and her team really do help to make Figham home for the residents. As a family we can’t thank them enough, they all helped our mum to remain safe and happy throughout her time living there. Thank you Figham House.