Submit a Review for Bedale Grange Care Home
Firby Road, Bedale, DL8 2AS
View Full Details of Bedale Grange Care HomeLatest Reviews for Bedale Grange Care Home
09 April 2025
The Nursing home has a warm caring and welcoming environment. Staff are kind, caring and respectful of the individuals they provide care for. Staff and engaging and provide the care with a smile and positive attitude. The environment is clean and does not smell of a nursing home filled with elderly residents.
09 April 2025
My father needs end of life care but still has all his faculties and Bedale Grange provides for his needs very well. The staff are wonderful and very attentive and caring, from care staff to service staff. I am always made to feel welcome and I never see or experience anything I feel uncomfortable with when I visit. The building is not purpose built so there are some issues with facilities (showering) and some rooms are quirky because of the layout of the building but residents are free to personalise them. He came for a weeks respite and stayed. That tells you a lot about how safe and well cared for he feels
03 October 2024
The care, including end-of-life, given by Bedale Grange Care Home was all we could have wanted, provided by excellent, experienced knowledgeable carers. The home met all the functional needs for Mam, the key word I want to use about the approach of the home and carers is that it is "truly caring with the necessary human touch". We were lucky that Mam was able to spent her final two months contented and safe in the exceptional environment. I would not have chosen anywhere else.
22 September 2022
Our Mother was a resident of Bedale Grange for approximately six weeks receiving end-of-life nursing care, during this time the care Mum & the family received was excellent. All aspects of the care and services provided were to very high standards, it's a difficult time for all concerned and knowing your loved ones are being looked after properly in a safe environment helps all involved.
19 May 2022
My mother came to Bedale Grange in September 2020 after a very difficult few months. I was not able to visit care homes ahead of choosing a place for Mum, so had to trust that she would be cared for appropriately. From the outset, we knew that Mum was being cared for properly, and we could speak to the staff whenever we had concerns. We were listened to, and any concerns were addressed. We could see that Mum was always well turned out and clean. Mum was always treated with dignity and respect. We were always able to visit (within the guidelines at the time), earlier this year, we were able to visit inside Mum's room - being inside the home, it was pleasing to see a clean, bright interior that had a homely air about it. The staff were professional and kind at all times. They were also extremely caring towards me as Mum's essential caregiver. As Mum neared the end of her life, the staff ensured that Mum was comfortable and able to die peacefully with her family about her. Thank you so much.
20 January 2021
My father-in-law was admitted to Bedale Grange just before Christmas direct from hospital. He was on end of life care and required 24-hour nursing. The staff are under immense pressure due to Covid, but all were very helpful and welcomed visitors at any time of day, always observing the tight Covid restrictions. One visitor at a time, but in his final hours more were permitted. My mother-in-law was very happy with the care that her husband received, having had a traumatic few weeks with his being in hospital, where visiting was not possible. Overall the atmosphere was appropriately peaceful, with music being allowed in my father-in-law's room, which was also made to feel very comfortable. The staff were always happy to talk about his condition, either on the phone or direct. Their care and experience showed all through the time of the family contact. The family would like to thank Bedale Grange for the care given in my father-in-law's final days.
17 April 2019
As you no doubt have seen by the tick boxes, we have been very impressed with the care and attention that Mum received at the hands of the carers, nursing staff and all other members of staff, who made a great team, not forgetting the person who gave of her time to provide many interesting activities for the residents. We were always very welcome, regardless of what time we arrived to visit Mum. Please pass on our comments to all staff. Thank you.
03 April 2019
Everything is very good. All staff are first class.
01 December 2018
The home is a perfect place for anyone to place a loved one in. The staff are very caring to both residents and to people visiting their loved ones. If ever I need to go into a home, it is one home I would willingly go to.
17 October 2018
Very pleased with Bedale Grange Care Home, dad doesn't remember what he does there (only respite) but seems quite happy when he comes home, it is a respite that my aunty needs, really appreciate all they do.
15 January 2018
The staff are always very helpful and kind. They take time to chat and keep us informed of any problems. Mum is safe, well cared for an happy.
07 September 2017
My mother was involved in a safeguarding procedure/investigation recently due to the inappropriate behaviour of one member of staff. I am satisfied that this has been resolved now and procedures have been tightened up. I am happy with the caring attitude of all the current staff, the premises have been redecorated and the staff keep me informed. Safety has been improved since the recent investigation.
10 August 2017
My mother was in Bedale Grange Care Home from September/October 2014 up to her demise in July 2017. Throughout the whole time, I and everyone else who visited my mother were very happy with her care.
09 August 2017
My mother was discharged from hospital after a long stay requiring 24 hour care and was admitted to Bedale Grange. The staff were very supportive and reassuring towards us - her family as well as with my mother. We feel she receives excellent care, is always clean and well "turned out" in her own clothes nicely laundered. The staff are friendly, caring and welcoming, visitors are encouraged anytime of day. We feel very lucky to have mum in Bedale Grange so close to her family.
24 May 2017
We are very pleased overall with the staff and facilities. Especially pleased at how quickly our father has settled into the nursing home due to the care and friendly attitude of the staff and also we are kept up to date with his well-being either by phone or when we are visiting.
02 December 2015
My father went into care when his needs could no longer be met at home. The family was made very welcome from the initial visit with all the staff showing a caring and sympathetic attitude. Throughout his short stay we felt he was extremely well looked after and cared for.
Latest Reviews for Bedale Grange Care Home
09 April 2025
The Nursing home has a warm caring and welcoming environment. Staff are kind, caring and respectful of the individuals they provide care for. Staff and engaging and provide the care with a smile and positive attitude. The environment is clean and does not smell of a nursing home filled with elderly residents.
09 April 2025
My father needs end of life care but still has all his faculties and Bedale Grange provides for his needs very well. The staff are wonderful and very attentive and caring, from care staff to service staff. I am always made to feel welcome and I never see or experience anything I feel uncomfortable with when I visit. The building is not purpose built so there are some issues with facilities (showering) and some rooms are quirky because of the layout of the building but residents are free to personalise them. He came for a weeks respite and stayed. That tells you a lot about how safe and well cared for he feels
03 October 2024
The care, including end-of-life, given by Bedale Grange Care Home was all we could have wanted, provided by excellent, experienced knowledgeable carers. The home met all the functional needs for Mam, the key word I want to use about the approach of the home and carers is that it is "truly caring with the necessary human touch". We were lucky that Mam was able to spent her final two months contented and safe in the exceptional environment. I would not have chosen anywhere else.
22 September 2022
Our Mother was a resident of Bedale Grange for approximately six weeks receiving end-of-life nursing care, during this time the care Mum & the family received was excellent. All aspects of the care and services provided were to very high standards, it's a difficult time for all concerned and knowing your loved ones are being looked after properly in a safe environment helps all involved.
19 May 2022
My mother came to Bedale Grange in September 2020 after a very difficult few months. I was not able to visit care homes ahead of choosing a place for Mum, so had to trust that she would be cared for appropriately. From the outset, we knew that Mum was being cared for properly, and we could speak to the staff whenever we had concerns. We were listened to, and any concerns were addressed. We could see that Mum was always well turned out and clean. Mum was always treated with dignity and respect. We were always able to visit (within the guidelines at the time), earlier this year, we were able to visit inside Mum's room - being inside the home, it was pleasing to see a clean, bright interior that had a homely air about it. The staff were professional and kind at all times. They were also extremely caring towards me as Mum's essential caregiver. As Mum neared the end of her life, the staff ensured that Mum was comfortable and able to die peacefully with her family about her. Thank you so much.
20 January 2021
My father-in-law was admitted to Bedale Grange just before Christmas direct from hospital. He was on end of life care and required 24-hour nursing. The staff are under immense pressure due to Covid, but all were very helpful and welcomed visitors at any time of day, always observing the tight Covid restrictions. One visitor at a time, but in his final hours more were permitted. My mother-in-law was very happy with the care that her husband received, having had a traumatic few weeks with his being in hospital, where visiting was not possible. Overall the atmosphere was appropriately peaceful, with music being allowed in my father-in-law's room, which was also made to feel very comfortable. The staff were always happy to talk about his condition, either on the phone or direct. Their care and experience showed all through the time of the family contact. The family would like to thank Bedale Grange for the care given in my father-in-law's final days.
17 April 2019
As you no doubt have seen by the tick boxes, we have been very impressed with the care and attention that Mum received at the hands of the carers, nursing staff and all other members of staff, who made a great team, not forgetting the person who gave of her time to provide many interesting activities for the residents. We were always very welcome, regardless of what time we arrived to visit Mum. Please pass on our comments to all staff. Thank you.
03 April 2019
Everything is very good. All staff are first class.
01 December 2018
The home is a perfect place for anyone to place a loved one in. The staff are very caring to both residents and to people visiting their loved ones. If ever I need to go into a home, it is one home I would willingly go to.
17 October 2018
Very pleased with Bedale Grange Care Home, dad doesn't remember what he does there (only respite) but seems quite happy when he comes home, it is a respite that my aunty needs, really appreciate all they do.
15 January 2018
The staff are always very helpful and kind. They take time to chat and keep us informed of any problems. Mum is safe, well cared for an happy.
07 September 2017
My mother was involved in a safeguarding procedure/investigation recently due to the inappropriate behaviour of one member of staff. I am satisfied that this has been resolved now and procedures have been tightened up. I am happy with the caring attitude of all the current staff, the premises have been redecorated and the staff keep me informed. Safety has been improved since the recent investigation.
10 August 2017
My mother was in Bedale Grange Care Home from September/October 2014 up to her demise in July 2017. Throughout the whole time, I and everyone else who visited my mother were very happy with her care.
09 August 2017
My mother was discharged from hospital after a long stay requiring 24 hour care and was admitted to Bedale Grange. The staff were very supportive and reassuring towards us - her family as well as with my mother. We feel she receives excellent care, is always clean and well "turned out" in her own clothes nicely laundered. The staff are friendly, caring and welcoming, visitors are encouraged anytime of day. We feel very lucky to have mum in Bedale Grange so close to her family.
24 May 2017
We are very pleased overall with the staff and facilities. Especially pleased at how quickly our father has settled into the nursing home due to the care and friendly attitude of the staff and also we are kept up to date with his well-being either by phone or when we are visiting.
02 December 2015
My father went into care when his needs could no longer be met at home. The family was made very welcome from the initial visit with all the staff showing a caring and sympathetic attitude. Throughout his short stay we felt he was extremely well looked after and cared for.